Thrift Store Customer Experience Specialist

Value Village; Brantford; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading thrift store in Brantford is seeking a Customer Service Associate to provide exceptional service and support to customers and donors. The role involves engaging with customers, assisting with donations, and processing transactions. Ideal candidates will have strong communication and customer service skills. Comprehensive onboarding and training is provided, along with benefits for full-time team members.

Benefits

Comprehensive extended health care plans

Company-Paid Life and AD&D Insurance

Group Registered Retirement Savings Plan (RRSP) with company matching

Paid time off

Mental health services

Qualifications

• Demonstrated ability to provide excellent customer service.
• Experience handling money and processing transactions.
• Ability to work in a fast-paced environment.

Responsibilities

• Engage with customers to provide a positive shopping experience.
• Assist with the donation process.
• Perform cash register duties accurately.

Skills

Customer service skills

Communication skills

Problem-solving capabilities

Education

High school diploma or equivalent

Job description

A leading thrift store in Brantford is seeking a Customer Service Associate to provide exceptional service and support to customers and donors. The role involves engaging with customers, assisting with donations, and processing transactions. Ideal candidates will have strong communication and customer service skills. Comprehensive onboarding and training is provided, along with benefits for full-time team members.