Thompson Server

Hyatt Hotels Corporation; Thompson; On-site; CAD 30,000 - 40,000; Full time

Job summary

An international hotel chain is seeking a Restaurant Server in Thompson to provide exceptional service and create unique guest experiences. Responsibilities include taking orders, serving food and beverages, and ensuring guest satisfaction. Ideal candidates should possess strong communication skills and the stamina to thrive in a fast-paced environment.

Qualifications

• Desire to satisfy the needs of others in a fast-paced environment.
• Ability to stand for long periods.

Responsibilities

• Respond to guest requests in a timely and friendly manner.
• Ensure knowledge of menu and restaurant promotions.
• Take guest food and beverage orders efficiently.
• Deliver food and beverage orders timely.
• Ensure guest satisfaction throughout the meal service.

Skills

Verbal communication skills

Physical stamina

Job description

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"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

We’re looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity. A Thompson restaurant server will engage in casual conversation and create the restaurant experience by their style and service attributes.

• Respond to guest requests in a timely, friendly and efficient manner
• Ensure knowledge of menu and restaurant promotions and specials
• Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
• Retrieve and deliver food and beverage orders in a timely manner
• Ensure guest satisfaction throughout the meal service
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
• Ensure serving station is well-stocked at all times
• Anticipate guest needs, ascertain satisfaction, and offer suggestions
• Properly and accurately close guest checks
• Process cash and credit card payments
• Breakdown, clean and set-up of tables, buffets, and food stations
• Set tables according to type of event and service standards.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Complete closing duties, including restocking items, turning off lights, etc
• Ensure adherence to quality expectations and standards
• All other duties as assigned by leadership

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal communication skills.
• Must have physical stamina to lift moderate amounts of weight.
• Ability to stand for long periods of time.

Grand Hyatt Erawan Bangkok | Bangkok , TH

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