Therapy Support Navigator

CASA Mental Health; Red Deer; Hybrid; CAD 47,000 - 57,000; Full time

Benefits offered by this job

Employer-paid health and dental benefit

Flexible Spending Account

Defined contribution pension

Paid wellness days

Parental leave top-up

Job summary

CASA Mental Health in Red Deer/Innisfail is seeking a Therapy Support Navigator to work with the Mental Health Therapist within classrooms care teams. You will support screening, case management, treatment delivery, and help implement treatment and transition plans.

Reporting to the Clinical Manager and Program Supervisor, you will facilitate groups, coordinate with families, observe settings, and maintain electronic medical records while upholding privacy and quality standards.

Qualifications

• Degree in social work, child and youth care, early childhood education or a related discipline such as psychology or social sciences.
• 1 to 3 years of related experience in mental health setting.
• Criminal Records Check with Vulnerable Sector Search and Child Intervention Check required.

Responsibilities

• Provide hands-on modelling and coaching to family members as determined by the MHT and guided by the treatment plan.
• Complete weekly phone contacts with families as assigned to review treatment strategies and gather updates for the treatment team.
• Engage in facility, school and/or home observations and prepare observation reports for MHTs.
• Assist in group facilitation, set up and take down, observation and note taking as required in groups for patients and families.
• Attend staff planning sessions, patient case conferences and client meetings to provide information surrounding community supports available upon discharge.
• Complete relevant electronic medical record documentation.

Skills

Behaviour management techniques

Resource navigation

Group facilitation

Interdisciplinary collaboration

Communication skills

Microsoft Office

Education

Degree in social work, child and youth care, early childhood education or a related discipline such as psychology or social sciences.

Tools

MS Office

Job description

A Rewarding Career at CASA Mental Health

Are you passionate about creating hope for children, youth and families? At CASA Mental Health, every role contributes to our mission of building resilience and advocating for the children and families we serve. Guided by our vision of a community where all children and youth are empowered to thrive, we deliver holistic, evidence-informed and compassionate care across Alberta.

Job Details

Wage range: $33.92 to $41.70 per hour

Vacation: Accrual of 4.18 hours per pay period

Shift structure: Monday to Friday, 7.25 hours per day

Primary location: Red Deer/ Innisfail

Union:In-Scope

FTE::1.0

Status:Permanent

Hybrid/Multisite

About the Role

Reporting to the Clinical Manager and Program Supervisor, the Therapy Support Navigator works closely with the Mental Health Therapist in the Classrooms care team to support screening, case management, delivery of treatment and achievement of treatment/transition plans. The Therapy Support Navigator has an integral role within the therapy team to provide treatment extension and promote the uptake and application of skills within family and school settings. The Therapy Support Navigator also facilitates child, adolescent and parent treatment groups under the supervision of the Mental Health Therapist.

The Therapy Support Navigator will:

• Provide hands-on modelling and coaching to family members as determined by the MHT and guided by the treatment plan.


• Complete weekly phone contacts with families as assigned to review treatment strategies and gather updates for the treatment team.


• Engage in facility, school and/or home observations and prepare observation reports for MHTs.


• Assist in group facilitation, set up and take down, observation and note taking as required in groups for patients and families.


• Attend staff planning sessions, patient case conferences and client meetings to provide information surrounding community supports available upon discharge.


• Complete relevant electronic medical record documentation

Knowledge, Skills and Abilities

• Strong knowledge and skills in behaviour management techniques, resource navigation and group facilitation.


• Solid understanding of relationships with local resources/Community.


• Excellent case management skills.


• Excellent organizational, interpersonal, communication and problem-solving skills.


• Ability to work autonomously, independently and to prioritize work activities.


• Appreciation of interdisciplinary approach to mental illness.


• Knowledge of the Health Information Act and Protection of Privacy Act in addition to professional organization’s ethics and standards of practice.


• Ability to work and communicate in a cooperative, respectful manner with all staff.


• Demonstrated computer skills and advanced skills with Microsoft Office applications (e.g. Word, Excel, PowerPoint).


• History of working in a school setting will be asset

Qualifications and Experience

• Degree in social work, child and youth care, early childhood education or a related discipline such as psychology or social sciences.


• 1 to 3 years of related experience in mental health setting.

Conditions of Employment

• A satisfactory Criminal Records Check with Vulnerable Sector Search and Child Intervention Check. This would be the financial responsibility of the successful candidate.


• Ability to pass and maintain Therapeutic Crisis Intervention (TCI) certification (training provided by CASA) as well asphysical ability to perform all interventions.

Working Conditions

• Valid driver’s license and access to a reliable vehicle.

Your Well-Being Matters

At CASA, we know a career in mental health is more than just a job, it’s a calling. That’s why we take care of the people who make that care possible. We offer competitive benefits, opportunities for growth, and the support you need to rest, recharge and continue making a difference.

What We Offer:

• Employer-paid health and dental benefits, including $750 per paramedical practitioner and $2,000 annually in mental health services.


• Flexible Spending Account that allows you choose between Health Spending, Personal Spending, your RRSP or CASA Pension Plan.

• Defined contribution pension plan with generous employer match.


• Five paid wellness days plus a holiday break in December to spend time with loved ones.


• Paid time off for illness, bereavement, moving and education.


• Up to 12 weeks parental leave top-up so you can spend precious time with your new addition.


• Access to our Employee Assistance Program (EAP) and a range of employee discounts.


• Ongoing learning and growth opportunities including annual training events such as Indigenous Learnings Day.


• Recognition and community-building through employee appreciation events, team celebrations and opportunities to connect across CASA locations.

Closing Date: November 14, 2026