Therapy Support Navigator

CASA Mental Health; Canada; Hybrid; CAD 47,000 - 57,000; Full time

Benefits offered by this job

Health and dental benefits

Flexible Spending Account

Pension plan

Wellness days

EAP and employee discounts

Job summary

CASA Mental Health is seeking a Therapy Support Navigator to support screening, case management and delivery of treatment within the CASA Classrooms program in Alberta. You will work with Mental Health Therapists to promote uptake of skills in family and school settings and facilitate child, adolescent and parent groups under supervision.

The role reports to the Program Manager, requires a Bachelor’s degree in a related field and current registration, and offers a permanent, full-time position

Qualifications

• Bachelor’s degree in social work, child and youth care, or related discipline.
• Active registration under the Health Professions Act, if eligible.
• Minimum of two years of practical experience in children’s mental health treatment setting.
• Experience navigating services and locating resources in a community.

Responsibilities

• Assist Mental Health Therapists with assessments and case management.
• Conduct facility, school and home observations and prepare reports.
• Provide hands-on modelling and coaching to families based on treatment plans.
• Maintain family contacts to review strategies and provide updates to the treatment team.
• Contact schools, parents and community partners to support patient success.
• Assist with patient and family groups, including facilitation and note-taking.
• Attend staff planning sessions and case conferences to share information on community support and discharge resources.
• Complete electronic medical record documentation and support treatment plans and reports.

Skills

Behaviour management

Case management

Interpersonal communication

Independent work

Critical thinking

Collaboration

Education

Bachelor’s degree in social work or related field

Tools

Microsoft Office

Job description

A Rewarding Career at CASA Mental Health

Are you passionate about creating hope for children, youth and families? At CASA Mental Health, every role contributes to our mission of building resilience and advocating for the children and families we serve. Guided by our vision of a community where all children and youth are empowered to thrive, we deliver holistic, evidence-informed and compassionate care across Alberta.

About the CASA Mental Health Classrooms Program

You will be a part of a team that works within community schools, right where children live and learn. The CASA Classrooms program provides individual and group therapy, psychiatric care, medication management and schooling according to each student’s individual need.CASA Classrooms are CASA’s model for school-based mental health service. The program is delivered in partnership with the Government of Alberta, community partners and school divisions.

Job Details

Wage range: $33.92 to $41.70

Vacation: 15 days annually
Shift structure: Monday to Friday, 7.25 hours per day

Primary location: Slave Lake
Union: In-Scope

Classification:Therapy Support Navigator
FTE:1.0

Status:Permanent

Hybrid/Multi-site

About the Role

Reporting to the Program Manager, the Therapy Support Navigator works closely with the program’s Mental Health Therapists (MHTs) to support screening, case management, delivery of treatment and achievement of treatment plans. The Therapy Support Navigator has an integral role within the therapy team to provide treatment extension, and promote the uptake and application of skills within family and school settings. The Therapy Support Navigator also facilitates child, adolescent and parent treatment groups under the supervision of the MHTs.

The Therapy Support Navigator will:

• Assist Mental Health Therapists with assessments and assigned case management.
• Conduct facility, school and home observations and prepare reports.
• Provide hands‑on modelling and coaching to families based on treatment plans.
• Maintain family contacts to review strategies and provide updates to the treatment team.
• Contact schools, parents and community partners on behalf of clinicians to gather information and support patient success.
• Assist with patient and family groups, including facilitation, setup, observation and note‑taking.
• Attend staff planning sessions, case conferences and patient meetings to provide information on community support and discharge resources.
• Complete electronic medical record documentation and support completion of treatment plans and reports.
• Build relationships with Head Start staff through meetings, classroom visits and online presentations.
• Prepare monthly newsletters for Head Start sites covering CASA programs, groups, referrals and child development.
• Participate in supervision and weekly interprofessional case conferences.
• Provide coverage when necessary and perform other duties as assigned.

Knowledge, Skills and Abilities

• Strong knowledge of behaviour management techniques and evidence-based practices.
• Excellent case management, critical thinking, collaboration, analytical and problem-solving skills.
• Strong organizational and interpersonal communication skills.
• Ability to work independently, prioritize tasks and adapt to changing situations.
• Ability to ask effective questions to identify key issues and drivers.
• Understanding of interdisciplinary approaches to mental health and mental illness.
• Ability to build consensus and work respectfully and collaboratively with all staff.
• Advanced proficiency with Microsoft Office including Outlook, Word, Excel and PowerPoint.

Qualifications and Experience

• Bachelor’s degree in social work, child and youth care, early childhood education or a related discipline such as psychology, social sciences, etc.
• Active registration under the Health Professions Act, if eligible.
• A minimum of two years of practical experience in children’s mental health treatment setting.
• Experience in navigating services and locating resources in a community.

Conditions of Employment

• A satisfactory Criminal Records Check with Vulnerable Sector Search and Child Intervention Check. This would be the financial responsibility of the successful candidate.
• Ability to pass and maintain Therapeutic Crisis Intervention (TCI) certification (training provided by CASA) as well as physical ability to perform all interventions.

Working Conditions

• Valid class 5 driver’s license and access to a reliable vehicle.

Your Well-Being Matters

At CASA, we know a career in mental health is more than just a job, it’s a calling. That’s why we take care of the people who make that care possible. We offer competitive benefits, opportunities for growth, and the support you need to rest, recharge and continue making a difference.

What We Offer:

• Employer-paid health and dental benefits, including $750 per paramedical practitioner and $2,000 annually in mental health services.
• Flexible Spending Account that allows you choose between Health Spending, Personal Spending, your RRSP or CASA Pension Plan.
• Defined contribution pension plan with generous employer match.
• Five paid wellness days plus a holiday break in December to spend time with loved ones.
• Paid time off for illness, bereavement, moving and education.
• Up to 12 weeks parental leave top-up so you can spend precious time with your new addition.
• Access to our Employee Assistance Program (EAP) and a range of employee discounts.
• Ongoing learning and growth opportunities including annual training events such as Indigenous Knowledges Day.
• Recognition and community-building through employee appreciation events, team celebrations and opportunities to connect across CASA locations.

Closing Date: September 10, 2026