The Shoe Co. - Supervisor Part-time

The Shoe Co.; Toronto; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading retail footwear company in Toronto seeks a part-time Supervisor to enhance customer experiences and team performance. The ideal candidate will possess a strong customer service background and a flexible attitude toward scheduling, including weekends. This role offers growth opportunities, flexible shifts, and a 30% employee discount.

Benefits

30% discount on merchandise

Flexible scheduling

Monthly bonus potential

Employee Assistance Program

Growth and training opportunities

Qualifications

• Open, approachable, and outgoing attitude.
• Excellent customer service and motivation to assist customer needs.
• Flexibility to assume scheduled shifts including weekends.

Responsibilities

• Maximize store results by creating exceptional customer experiences.
• Maintain product knowledge and industry trends.
• Coach and provide feedback to achieve segment success.

Skills

Customer service excellence

Teamwork and collaboration

Adaptability

Effective communication

Job description

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.?

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self‑expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants.

We’re looking for a (Part‑time) Supervisor for our Shoe Co. banner who will put their best foot forward.

As a (Part‑time) Supervisor, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for role modeling service standards, coaching and leading the team to achieve store objectives, which includes in‑store sales, web orders, and goals as directed by the Store Manager. Your ability to thrive in a past‑paced environment, collaborate, and execute on operational excellence will be key to your success in this role.

Key job accountabilities include but are not limited to:

• Assume a leadership role with responsibility for maximizing store business results by consistently creating exceptional customer experiences.
• Maintain exceptional product knowledge and industry trend knowledge.
• Facilitate achievement of business results by role‑modeling a shopping experience that encourages uniquely responsive customer service, compelling merchandise presentation, and operational integrity that will encourage positive customer connections and loyalty.
• Coach and provide feedback as directed by Store Management to achieve segment success.
• Foster teamwork, collaboration, and change advocacy within the store and district.
• Maintain effective, open lines of communication with the Store Manager.
• Open and close the store proficiently.

Qualifications:

• Open, approachable, and outgoing attitude when interacting with customers and co‑workers.
• Excellent customer service and strong will to assist customer needs.
• Motivated and driven to achieve results.
• Ability to work efficiently in a fast‑paced team environment.
• Openness to learn and develop new skills.
• Flexibility and ability to quickly adapt to change.
• Ability to assume a variety of scheduled shifts including closing shifts and weekends as required.

Working here is a shoe lover’s dream:

• 30% discount off at our stores on regular priced merchandise.
• Flexible scheduling.
• Additional benefits include monthly bonus potential, opportunities.
• 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
• Unlimited opportunity for growth and training, and development programs.
• Open Door Policy and much more.

Join our Retail Team and step into a career you’ll love

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self‑expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada). We welcome all applicants. Accommodations are available upon request to individuals who self‑identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

To view all open positions, visit our Career Page at careers.designerbrandscanada.com