The Shoe Co. - Supervisor Part-time

DSW Designer Shoe Warehouse; Fredericton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading retail footwear company in Fredericton, Canada is seeking a part-time Supervisor to enhance customer experiences and lead a collaborative team. Responsibilities include maximizing store results, coaching staff, and maintaining excellent service standards. Ideal candidates will have a strong customer service background and the ability to thrive in a dynamic environment. This role offers hours that may include evenings and weekends, along with a generous employee discount.

Benefits

30% discount on regular priced merchandise

Flexible scheduling

Monthly bonus potential

Employee Assistance Program

Training and development programs

Qualifications

• Open and approachable attitude towards customers and co-workers.
• Strong motivation to assist customer needs.
• Ability to work efficiently in a fast-paced team environment.
• Willingness to learn and adapt.

Responsibilities

• Maximize store business results and create exceptional customer experiences.
• Role-model outstanding customer service and maintain product knowledge.
• Facilitate business results by encouraging customer loyalty.
• Coach team members and maintain communication with Store Management.
• Open and close the store effectively.

Skills

Customer service

Leadership

Teamwork

Flexibility

Job description

Job Description

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.?

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?

We’re looking for a (Part‑time) Supervisor for our Shoe Co. banner who will put their best foot forward.

As a Supervisor, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible as a role model for service standards, coaching, and leading the team to achieve store objectives, which includes in‑store sales, web orders, and goals as directed by the Store Manager. Your ability to thrive in a fast‑paced environment, collaborate, and execute on operational excellence will be key to your success in this role.

Key job accountabilities include but are not limited to:

• Assumes a leadership role with responsibility for maximizing store business results by consistently creating exceptional customer experiences.
• Maintains exceptional product knowledge and industry trend knowledge.
• Facilitates achievement of business results by role‑modeling a shopping experience that encourages uniquely responsive customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty.
• Coaches and provides feedback as directed by Store Management to achieve segment success.
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintains effective, open lines of communication with the Store Manager.
• Opens and closes the store proficiently.

Qualifications:

• Open, approachable, and outgoing attitude when interacting with customers and co‑workers.
• Excellent customer service and strong will to assist customer needs.
• Motivated and driven to achieve results.
• Ability to work efficiently in the fast‑paced team environment.
• Openness to learn and develop new skills.
• Flexibility and ability to quickly adopt to change.
• Open availability with the ability to assume a variety of scheduled shifts including closing shifts and weekends as required.

Working here is a shoe lover’s dream:

• 30% discount off at our stores on regular priced merchandise.
• Flexible scheduling.
• Additional benefits including monthly bonus potential, opportunities.
• 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
• Unlimited opportunity for growth and training and development programs.
• Open Door Policy and MUCH MORE.

JOIN OUR RETAIL TEAM AND STEP INTO A CAREER YOU’LL LOVE

Accommodations are available upon request to individuals who self‑identify as having a disability or special need.

To view all open positions visit our Career Page at https://careers.designerbrandscanada.com/