The Shoe Co. - Supervisor Part-time

DSW Designer Shoe Warehouse; Cookstown; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading footwear retailer in Ontario is seeking a part-time Supervisor to enhance the customer experience and lead the store team. The ideal candidate will foster teamwork, ensure exceptional service, and achieve sales objectives. Successful applicants will enjoy benefits like discounts, flexible scheduling, and growth opportunities. The position requires outstanding customer service skills and adaptability to a fast-paced environment.

Benefits

30% discount on regular priced merchandise

Flexible scheduling

Bonus potential

Employee Assistance Program

Qualifications

• Open, approachable, and outgoing attitude when interacting with customers and co-workers.
• Excellent customer service and strong will to assist customer needs.
• Ability to work efficiently in a fast-paced team environment.

Responsibilities

• Maximizing store business results by creating exceptional customer experiences.
• Coaching and providing feedback to achieve segment success.
• Opening and closing the store proficiently.

Skills

Customer service

Teamwork

Adaptability

Communication

Motivation

Job description

Overview

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.? At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?

We’re looking for a (Part-time) Supervisor for our Shoe Co. banner who will put their best foot forward. As a (Part-time) Supervisor, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for role model service standards coaching and leading the team to achieve store objectives, which include in-store sales, web orders, and goals as directed by the Store Manager. Your ability to thrive in a fast-paced environment, collaborate and execute on operational excellence will be key to your success in this role.

Key responsibilities

• Assumes a leadership role with responsibility for maximizing store business results by consistently creating exceptional Customer experiences.
• Maintains exceptional product knowledge and industry trend knowledge.
• Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty.
• Coaches and provides feedback as directed by Store Management to achieve segment success.
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintain effective, open lines of communication with the Store Manager.
• Open & closes the store proficiently.

Qualifications

• Open, approachable, and outgoing attitude when interacting with customers and co-workers.
• Excellent customer service and strong will to assist customer needs.
• Motivated and driven to achieve results.
• Ability to work efficiently in the fast-paced team environment.
• Openness to learn and develop new skills.
• Flexibility and ability to quickly adapt to change.
• Ability to assume a variety of scheduled shifts including closing shifts and weekends as required.

Working here

Working here is a shoe lover’s dream: As a Designer Brands associate, you are eligible for the following benefits;

• a 30% discount off at our stores on regular priced merchandise.
• Flexible scheduling
• Additional benefits include monthly bonus potential, opportunities
• 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
• Unlimited opportunity for growth and training and development programs
• Open Door Policy and MUCH MORE

Equal opportunity and accommodations

At Designer Brands Canada, accommodations are available upon request to individuals who self-identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

To view all open positions visit our Career Page at https://careers.designerbrandscanada.com/