Supervisor

DSW Designer Shoe Warehouse; City of Spruce Grove; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading retail company is seeking a part-time Supervisor in Spruce Grove to lead store operations and foster an inclusive customer experience. You will drive sales by coaching the team, ensuring outstanding service, and maintaining store excellence. The ideal candidate should be outgoing and motivated with strong leadership and customer service skills. Benefits include a discount on merchandise, flexible scheduling, and opportunities for growth. Join us and step into a rewarding career!

Benefits

30% discount on regular-priced merchandise

Flexible scheduling

Monthly bonus potential

24/7 Employee Assistance Program

Growth and training opportunities

Qualifications

• Open, approachable, and outgoing attitude when interacting with customers and co‑workers.
• Excellent customer service skills and strong will to assist customer needs.
• Ability to work efficiently in a fast-paced team environment.

Responsibilities

• Maximize store business results by creating exceptional customer experiences.
• Maintain exceptional product and industry knowledge.
• Facilitate business results through effective customer service and operational integrity.

Skills

Customer service

Team collaboration

Leadership

Flexibility

Motivation

Job description

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We believe that you belong at Designer Brands (Canada) and welcome all applicants.

Supervisor (Part-time) – Shoe Co.

As a Supervisor, you will report to the Store Manager and assist in leading the store environment, fostering inclusivity and diverse customer connections. In this role, you will be responsible for role‑model service standards, coaching, and leading the team to achieve store objectives, which includes in‑store sales, web orders, and goals as directed by the Store Manager. Your ability to thrive in a fast‑paced environment, collaborate, and execute on operational excellence will be key to your success.

Key job accountabilities

• Assumes a leadership role with responsibility for maximizing store business results by consistently creating exceptional customer experiences.
• Maintains exceptional product knowledge and industry trend knowledge.
• Facilitates achievement of business results by role‑modeling a shopping experience that encourages uniquely responsive customer service, compelling merchandise presentation, and operational integrity that will encourage positive customer connections and loyalty.
• Coaches and provides feedback as directed by Store Management to achieve segment success.
• Fosters teamwork, collaboration, and change advocacy within the store and district.
• Maintains effective, open lines of communication with the Store Manager.
• Open and closes the store proficiently.

Qualifications

• Open, approachable, and outgoing attitude when interacting with customers and co‑workers.
• Excellent customer service and strong will to assist customer needs.
• Motivated and driven to achieve results.
• Ability to work efficiently in the fast‑paced team environment.
• Openness to learn and develop new skills.
• Flexibility and ability to quickly adopt to change.
• Ability to assume a variety of scheduled shifts including closing shifts and weekends as required.

Benefits

• 30% discount off at our stores on regular‑priced merchandise.
• Flexible scheduling.
• Monthly bonus potential and opportunities.
• 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
• Unlimited opportunity for growth and training and development programs.
• Open Door Policy and more.

Join Our Retail Team and Step Into a Career You’ll Love

Accommodations are available upon request to individuals who self‑identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

To view all open positions visit our Career Page at https://careers.designerbrandscanada.com/