The Shoe Co. - Store Manager

DSW Designer Shoe Warehouse; Nanaimo; On-site; CAD 47,000 - 54,000; Full time

Job summary

A well-known footwear retailer is seeking a Store Manager in Nanaimo who will lead a dynamic team to achieve sales objectives and create exceptional customer experiences. The ideal candidate has a background in retail management with 4+ years of supervisory experience. A commitment to fostering an inclusive environment and a passion for customer service is essential. Competitive salary and benefits are offered, including discounts and growth opportunities.

Benefits

30% discount on regular priced merchandise

Competitive benefits package

Paid Time Off

Flexible scheduling

Monthly bonus potential

Employee Assistance Program

Qualifications

• Minimum 4 years of experience in a progressive retail supervisory role.
• Proven success in achieving sales and profitability targets in large volume stores.
• Positive and energetic team player with strong leadership capability.

Responsibilities

• Maximize store business results by creating exceptional customer experiences.
• Role model shopping experience to encourage customer service.
• Manage and train top talent with a love of shoes.

Skills

Leadership

Customer service

Problem-solving

Team motivation

Multitasking

Education

Relevant post-secondary education

Tools

MS Word

Excel

Job description

Overview

We’re looking for a Store Manager for our The Shoe Co. banner. As a Store Manager at The Shoe Co., you will report to the District Manager and lead the store environment, fostering inclusivity and diverse customer connections. In this role, you will be responsible for coaching and leading the team to achieve store objectives, including in-store sales, web orders, goals, recruiting, performance management, training, and development. Your ability to problem solve, thrive in a fast-paced environment, lead a dynamic team and execute on operational excellence will be key to your success.

Designer Brands Canada encourages you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We welcome all applicants. Accommodations are available upon request to individuals who self-identify as having a disability or special need.

Pay: $47,880 - $53,200 per year. Join our Retail Team and step into a career you’ll love.

To view all open positions, visit our Career Page at https://careers.designerbrandscanada.com/

Key responsibilities

• Assumes leadership role with accountability for maximizing store business results by consistently creating exceptional customer experiences.
• Facilitates achievement of business results by role modelling a shopping experience that encourages responsive customer service, compelling merchandise presentation, and operational integrity that fosters positive customer connections and loyalty.
• Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling.
• Recruit, manage, develop, and train top talent who have a love of shoes.
• Achieves company objectives and enhances The Shoe Co. brand image by modeling our values of Passion, Accountability, Collaboration, and Authenticity/humility.
• Develops and implements agile business plans to achieve results.
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintain effective, open lines of communication with Senior Operational Managers.

Qualifications

• Educational background: relevant post-secondary education.
• Minimum 4 years of experience in progressive retail supervisory role.
• Proven success in the achievement of sales and profitability targets in large volume top doors.
• Positive and energetic team player with a strong leadership capability.
• Proven ability to motivate others.
• Proficiency in computer use, including e-mail, MS Word or other word processing program and Excel or other spreadsheet programs.
• Ability to multitask in a fast-paced environment while also being committed to creating a compelling customer experience.
• Ability to work days, closing shifts and weekends.
• Mobile within a geographic area.

Working here

• a 30% discount off at our stores on regular priced merchandise.
• A competitive benefits package (Full Time Associates Only).
• Paid Time Off (Personal Days & Vacation - Full Time Associates Only).
• Flexible scheduling.
• Additional benefits include monthly bonus potential and opportunities.
• 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
• Unlimited opportunity for growth and training and development programs.
• Open Door Policy and much more.