The Shoe Co. - Store Manager

The Shoe Co.; London; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading footwear retailer in Ontario is seeking a dedicated Store Manager to lead their team and achieve store objectives in a dynamic environment. Responsibilities include coaching staff, enhancing customer experience, and managing operations efficiently. The ideal candidate will have at least 4 years of retail supervisory experience and a strong ability to motivate others. This role offers a variety of benefits, including a competitive package and discounts. Join an inclusive team that values diversity and growth.

Benefits

30% discount off regular-priced merchandise

Competitive benefits package

Flexible scheduling

24/7 Employee Assistance Program

Unlimited opportunity for growth

Qualifications

• Minimum 4 years of experience in a progressive retail supervisory role.
• Proven success in achieving sales and profitability targets.
• Ability to work days, closing shifts, and weekends.

Responsibilities

• Lead the store environment to foster inclusivity and connections.
• Coach and lead the team to achieve store objectives.
• Balance company policies, procedures, payroll, and scheduling.

Skills

Leadership capability

Customer experience focus

Motivational skills

Computer proficiency

Multitasking

Education

Relevant post-secondary education

Tools

MS Word

Excel

Job description

Job Description

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.?

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?

We’re looking for a Store Manager for our The Shoe Co. banner who will put their best foot forward.

As a Store Manager at The Shoe Co., you will report to the District Manager and lead the store environment, fostering inclusivity and diverse customer connections. In this role, you will be responsible for coaching and leading the team to achieve store objectives, including in-store sales, web orders, goals, recruiting, performance management, training, and development. Your ability to problem solve, thrive in a past pace environment, lead a dynamic team and execute on operational excellence will be key to your success in this role.

Key Job Accountabilities Include but Are Not Limited To:

• Assumes leadership role with accountability for maximizing store business results by consistently creating exceptional customer experiences.
• Facilitates achievement of business results by role‑modeling a shopping experience that encourages uniquely responsive customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty.
• Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling.
• Recruit, manage, develop, and train top talent who have a love of shoes.
• Achieves company objectives and enhances The Shoe Co. brand image by modeling our values of Passion, Accountability, Collaboration, and Authenticity/humility.
• Develops and implements agile business plans to achieve results.
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintains effective, open lines of communication with Senior Operational Managers.

Qualifications:

• Educational background: relevant post‑secondary education.
• Minimum 4 years of experience in a progressive retail supervisory role.
• Proven success in the achievement of sales and profitability targets in large‑volume top doors.
• Positive and energetic team player with strong leadership capability.
• Proven ability to motivate others.
• Proficiency in computer use, including e‑mail, MS Word or other word processing program and Excel or other spreadsheet programs.
• Ability to multitask in a fast‑paced environment while also being committed to creating a compelling customer experience.
• Ability to work days, closing shifts and weekends.
• Mobile within a geographic area.

Benefits:

• 30% discount off in our stores on regular‑priced merchandise.
• Competitive benefits package (Full‑time associates only).
• Paid Off (Personal Days & Vacation – full‑time associates only).
• Flexible scheduling.
• Additional benefits include monthly potential, opportunities.
• 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
• Unlimited opportunity for growth and training and development programs.
• Open Door Policy and MUCH MORE.

Accommodations are available upon request to individuals who self‑identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

To view all open positions visit our Career Page at https://careers.designerbrandscanada.com/

#SDB