The Shoe Co. - Store Manager

The Shoe Co.; City of Langley; On-site; CAD 48,000 - 51,000; Full time

Job summary

A leading footwear retailer in Metro Vancouver is seeking a Store Manager to lead and develop a diverse team. The ideal candidate will have a strong background in retail supervision, outstanding leadership skills, and an ability to create a compelling customer experience. Responsibilities include managing store operations, achieving sales targets, and training staff. A benefits package includes a 30% discount, competitive salary, and growth opportunities. Join a company that values inclusivity and personal expression!

Benefits

30% discount off regular priced merchandise

Competitive benefits package

Paid Time Off

Flexible scheduling

Employee Assistance Program

Qualifications

• Minimum 4 years of experience in a supervisory retail role.
• Proven success in achieving sales and profitability targets.
• Ability to work flexible hours including days and weekends.

Responsibilities

• Maximize store business results by creating exceptional customer experiences.
• Facilitate achievement of business results through effective service and merchandise presentation.
• Lead store operations balancing company policies and procedures.
• Recruit and develop a talented team.

Skills

Leadership

Customer Service

Team Management

Multitasking

Problem Solving

Communication

Education

Relevant post-secondary education

Tools

MS Word

Excel

Job description

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.?

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants.

We’re looking for a Store Manager for our The Shoe Co. banner who will put their best foot forward.

As a Store Manager at The Shoe Co., you will report to the District Manager and lead the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for coaching and leading the team to achieve store objectives, which includes in‑store sales, web orders, goals, recruiting, performance management, training, and development. Your ability to problem solve, thrive in a fast‑pace environment, lead a dynamic team and execute on operational excellence will be key to your success in this role.

Key Job Accountabilities

• Assumes leadership role with accountability for maximizing store business results by consistently creating exceptional Customer experiences.
• Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty.
• Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling.
• Recruit, manage, develop, and train top talent who have a love of shoes.
• Achieves company objectives and enhances The Shoe Co. brand image by modeling our values of Passion, Accountability, Collaboration, and Authenticity/humility.
• Develops and implements agile business plans to achieve results.
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintain effective, open lines of communication with Senior Operational Managers.

Qualifications

• Educational background: relevant post‑secondary education.
• Minimum 4 years of experience in progressive retail supervisory role.
• Proven success in the achievement of sales and profitability targets in large volume top doors.
• Positive and energetic team player with a strong leadership capability.
• Proven ability to motivate others.
• Proficiency in computer use, including e‑mail, MS Word or other word processing program and Excel or other spreadsheet programs.
• Ability to multitask in a fast‑paced environment while also being committed to creating a compelling customer experience.
• Ability to work days, closing shifts and weekends.
• Mobile within a geographic area.

Benefits

• 30% discount off regular priced merchandise in our stores.
• Competitive benefits package (Full Time Associates Only).
• Paid Time Off (Personal Days & Vacation – Full Time Associates Only).
• Flexible scheduling.
• Additional benefits include monthly bonus potential and opportunities for growth, training and development programs.
• 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
• Unlimited opportunity for growth and training and development programs.
• Open Door Policy and MUCH MORE.

This posting is for an existing vacancy within Designer Brands Canada.

Salary Range: $48,300 - $51,000.

Join Our Retail Team and Step into a Career You'll Love

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada). We welcome all applicants. Accommodations are available upon request to individuals who self‑identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

To view all open positions visit our Career Page at https://careers.designerbrandscanada.com/.