The Shoe Co. - Sales Associate

The Shoe Co.; Victoria; On-site; CAD 22,000 - 29,000; Part time

Benefits offered by this job

Employee discount

Flexible scheduling

Bonus potential

Employee Assistance Program (EAP)

Growth opportunities

Open door policy

Job summary

Designer Brands Canada is seeking a Part-time Sales Associate for The Shoe Co. banner in Victoria. You will report to the Store Manager and drive exceptional customer experiences, handling in-store sales and web orders while meeting store goals.

The role requires a fast-paced, collaborative approach and a commitment to operational excellence. Ideal candidates demonstrate outstanding customer service, are flexible with shifts including weekends, and thrive in a diverse retail environment.

Qualifications

• Excellent customer service and strong will to assist customer needs.
• Open, approachable, and outgoing attitude when interacting with customers and co-workers.
• Flexibility and ability to quickly adapt to change.
• Ability to assume a variety of scheduled shifts including closing shifts and weekends as required.

Responsibilities

• In-store sales and delivering on service standards to achieve store objectives.
• Assist with web orders and support in-store operations.
• Foster inclusivity, teamwork and effective communication with the Store Manager.

Skills

Customer service

Sales experience

Communication skills

Teamwork

Job description

Job Description

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.?

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?

We’re looking for a (Part-time) Sales Associate for our The Shoe Co. banner who will put their best foot forward.

As a (Part-time) Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for delivering on service standards to achieve store objectives, which includes in-store sales, web orders, goals as directed by the Store Manager. Your ability to thrive in a past pace environment, collaborate and execute on operational excellence will be key to your success in this role.

Key job accountabilities include but are not limited to:

• Maximize store business results by consistently creating exceptional Customer experiences.
• Maintains exceptional product knowledge and industry trend knowledge
• Provide a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintain effective, open lines of communication with the Store Manager.
• Carry out other tasks as assigned

Qualifications:

• Open, approachable, and outgoing attitude when interacting with customers and co-workers
• Excellent customer service and strong will to assist customer needs
• Motivated and driven to achieve results
• Ability to work efficiently in the fast-paced team environment
• Openness to learn and develop new skills
• Flexibility and ability to quickly adopt to change
• Ability to assume a variety of scheduled shifts including closing shifts and weekends as required.

Working here is a shoe lover’s dream:

• a 30% discount off at our stores on regular priced merchandise.
• Flexible scheduling
• Additional benefits include monthly bonus potential, opportunities
• 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
• Unlimited opportunity for growthand training and development programs
• Open Door Policy and MUCH MORE

This posting is for an existing vacancy within Designer Brands Canada.

PAY Range $18.25 per hour

JOIN OUR RETAIL TEAM AND STEP INTO A CAREER YOU’LL LOVE

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada). We welcome all applicants. Accommodations are available upon request to individuals who self-identify as having a disability or special need.

Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

Use of Artificial Intelligence

Some roles may use artificial intelligence–enabled tools to support aspects of the recruitment process, such as resume screening. Final hiring decisions are made by hiring managers.