The Shoe Co. - Sales Associate

DSW Designer Shoe Warehouse; Oshawa; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading shoe retail company in Oshawa is seeking a part-time Sales Associate to enhance customer experiences and support sales objectives. Ideal candidates will present an approachable demeanor and possess strong customer service skills. Responsibilities include product knowledge maintenance, teamwork, and creating positive customer connections. Benefits include a discount on merchandise and opportunities for growth and flexible scheduling.

Benefits

30% discount on regular priced merchandise

Flexible scheduling

Monthly bonus potential

24/7 Employee Assistance Program

Unlimited training and development opportunities

Qualifications

• Open, approachable attitude when interacting with customers.
• Ability to efficiently work in a fast-paced environment.
• Willingness to adapt to changes and new tasks.

Responsibilities

• Maximize store business results by creating exceptional customer experiences.
• Maintain product knowledge and industry trend awareness.
• Foster teamwork and open communication with the Store Manager.

Skills

Customer service skills

Motivated and driven attitude

Ability to work in a team

Openness to learn new skills

Flexible scheduling availability

Job description

Job Description

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.?
At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self‑expression is highly valued.

We’re looking for a (Part‑time) Sales Associate for our The Shoe Co. banner who will put their best foot forward. As a Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for delivering on service standards to achieve store objectives, which includes in‑store sales, web orders, and goals as directed by the Store Manager.

Key Job Accountabilities

• Maximize store business results by consistently creating exceptional customer experiences.
• Maintain exceptional product knowledge and industry trend knowledge.
• Provide a shopping experience that encourages uniquely responsive customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty.
• Foster teamwork, collaboration and change advocacy within the store and district.
• Maintain effective, open lines of communication with the Store Manager.
• Carry out other tasks as assigned.

Qualifications

• Open, approachable, and outgoing attitude when interacting with customers and co‑workers.
• Excellent customer service skills and a strong will to assist customer needs.
• Motivated and driven to achieve results.
• Ability to work efficiently in a fast‑paced team environment.
• Openness to learn and develop new skills.
• Flexibility and ability to quickly adopt to change.
• Ability to assume a variety of scheduled shifts, including closing shifts and weekends, as required.

Benefits

• A 30% discount on regular priced merchandise at our stores.
• Flexible scheduling.
• Monthly bonus potential and other opportunities.
• 24/7 support through our Employee Assistance Program, including licensed counselors, work/life specialists, legal and financial assistance, and more.
• Unlimited opportunity for growth and training and development programs.
• Open Door Policy and many more.

Accommodations are available upon request to individuals who self‑identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

To view all open positions, visit our Career Page at https://careers.designerbrandscanada.com/