The Shoe Co. - Manager in Training

DSW Designer Shoe Warehouse; Cambridge; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading footwear retailer is seeking a Store Manager in Cambridge to lead store operations and foster an inclusive environment. The ideal candidate has at least 3 years of retail supervisory experience, a passion for customer service, and strong leadership skills. Responsibilities include managing daily operations, leading the team to meet sales targets, and training staff. This role offers a competitive benefits package, employee discounts, and opportunities for growth.

Benefits

30% employee discount

Competitive benefits package

Paid Time Off

Flexible scheduling

Monthly bonus potential

Employee Assistance Program

Qualifications

• Minimum 3 years of experience in a retail supervisory role.
• Proven success in achieving sales and profitability targets.
• Ability to work flexible hours including weekends.

Responsibilities

• Lead the store environment and manage operations.
• Foster an inclusive team culture and enhance customer connections.
• Recruit, manage, develop, and train top talent.

Skills

Leadership

Customer experience

Coaching

Sales achievement

Problem-solving

Multitasking

Communication

Education

Relevant post-secondary education

Tools

MS Word

Excel

Job description

Overview

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.? At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?

We’re looking for a Store Manager for our The Shoe Co. banner who will put their best foot forward. This position provides managerial development for readiness for the role of Store Manager. As a Manager in Training at The Shoe Co., you will report to the Store Manager and lead the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for participating in ongoing training from store management, coaching and leading the team to achieve store objectives, which includes in-store sales, web orders, goals, recruiting, performance management, training, and development. Your ability to problem solve, thrive in a fast-paced environment, lead a dynamic team and execute on operational excellence will be key to your success in this role.

Key responsibilities

• Willingness to commit to development, flexibility to travel and/or relocate provincially for training or management opportunities.
• Assumes leadership role with accountability for maximizing store business results by consistently creating exceptional customer experiences.
• Facilitates achievement of business results by role modelling a shopping experience that encourages responsive customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty
• Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling
• Recruit, manage, develop, and train top talent who have a love of shoes
• Achieves company objectives and enhances the The Shoe Co. brand image by modeling our values of Passion, Accountability, Collaboration, and Authenticity/humility
• Develops and implement agile business plans to achieve results
• Fosters teamwork, collaboration and change advocacy within the store and district
• Maintain effective, open lines of communication with Senior Operational Managers

Qualifications

• Educational background: relevant post-secondary education
• Minimum 3 years of experience in progressive retail supervisory role
• Proven success in the achievement of sales and profitability targets in large volume top doors
• Proven ability to motivate others
• Proficiency in computer use, including e-mail, MS Word or other word processing program and Excel or other spreadsheet programs
• Ability to multitask in a fast-paced environment while also being committed to creating a compelling customer experience
• Ability to work days, closing shifts and weekends
• Mobile within a geographic area
• Ability to travel by air, car, train, etc. as required

Working here

• 30% discount off at our stores on regular priced merchandise
• A competitive benefits package (Full Time Associates Only)
• Paid Time Off (Personal Days & Vacation - Full Time Associates Only)
• Flexible scheduling
• Additional benefits include monthly bonus potential, opportunities
• 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more
• Unlimited opportunity for growth and training and development programs
• Open Door Policy and MUCH MORE

Join our retail team

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada). We welcome all applicants. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

To view all open positions visit our Career Page at https://careers.designerbrandscanada.com/