The Shoe Co. - Assistant Manager

The Shoe Co.; Surrey; On-site; CAD 30,000 - 60,000; Full time

Job summary

A retail footwear chain in Metro Vancouver is seeking an Assistant Manager to lead its store team. The role involves driving sales performance, providing exceptional customer service, and developing team talent. Candidates should have at least 2-3 years of supervisory experience in retail and the ability to work flexible hours. Competitive compensation and benefits are offered, including an employee discount and opportunities for growth.

Benefits

30% employee discount

Competitive benefits package

Flexible scheduling

Bonus potential

24/7 Employee Assistance Program

Qualifications

• Proven success in achieving sales and profitability targets.
• Minimum 2 to 3 years of experience in a retail supervisory role.
• Ability to work different shifts including evenings and weekends.

Responsibilities

• Lead the store team to achieve business and sales goals.
• Facilitate an exceptional customer shopping experience.
• Recruit and develop staff skilled in customer engagement.

Skills

Sales achievement

Customer service

Team leadership

Multitasking

Tools

MS Word

Excel

Job description

Overview

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.?
At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?

We’re looking for an Assistant Manager for our Shoe Co. banner who will put their best foot forward.

As an Assistant Manager, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for coaching and leading the team to achieve store objectives, which includes in-store sales, web orders, goals, recruiting, performance management, training, and development. Your ability to problem solve, thrive in a fast-paced environment, lead a dynamic team, collaborate and execute on operational excellence will be key to your success in this role.

Responsibilities

• Assumes leadership role with accountability for maximizing store business results by consistently creating exceptional Customer experiences.
• Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty
• Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling
• Recruit, manage, develop, and train top talent who have a love of shoes
• Achieves company objectives and enhance The Shoe Co. brand image by modeling our values of Passion, Accountability, Collaboration, and Authenticity/humility
• Develops and implement agile business plans to achieve results
• Fosters teamwork, collaboration and change advocacy within the store and district
• Maintain effective, open lines of communication with the Store Manager

Qualifications

• Proven success in the achievement of sales and profitability targets
• Proficiency in computer use, including e-mail, MS Word or other word processing program and Excel or other spreadsheet programs
• Ability to multitask in a fast-paced environment while also being committed to creating a compelling customer experience
• Minimum 2 to 3 years of experience in progressive retail supervisory role
• Ability to work days, closing shifts and weekends

Benefits

• A 30% discount off at our stores on regular priced merchandise
• A competitive benefits package (Full Time Associates Only)
• Paid Time Off (Personal Days & Vacation - Full Time Associates Only)
• Flexible scheduling
• Additional benefits include monthly bonus potential, opportunities
• 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more
• Unlimited opportunity for growth and training and development programs
• Open Door Policy and MUCH MORE

Pay: $19.85 to $22.06 hourly.

JOIN OUR RETAIL TEAM AND STEP INTO A CAREER YOU’LL LOVE

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada). We welcome all applicants. Accommodations are available upon request to individuals who self-identify as having a disability or special need.

Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

To view all open positions visit our Career Page at https://careers.designerbrandscanada.com/