TFT - Outreach Worker, Youth Hub

Canadian Mental Health Association - Windsor Essex County; Windsor; On-site; CAD 51,000 - 60,000; Full time

Job summary

Canadian Mental Health Association - Windsor Essex County (CMHA-WECB) invites applications for an Outreach Worker to support the Youth Wellness Hub in Windsor-Essex. The role focuses on promoting wellness for youth and families, leveraging social media, community events and partnerships with local agencies.

The position entails coordinating educational activities, developing community resources, and delivering psycho-social groups.

Qualifications

• Three-year post-secondary program required in communications, youth work, social work, or related field.
• Minimum of one year of experience with group presentations and working with youth 12–25.
• Proficiency in Microsoft Office; knowledge of social media; strong communication and time management skills.

Responsibilities

• Actively participates in community outreach activities and visits to engage with youth.
• Delivers presentations and educational activities focused on youth wellness.
• Develops and uses resource materials for programs and community outreach.
• Plans and facilitates psycho-social groups for youth and families; supports Hub volunteers.

Skills

Group presentations

Youth engagement

Verbal & written communication

Interpersonal skills

Time management

Mental health knowledge

MS Office

Social media knowledge

Bilingualism (asset)

Driver's license

Education

Three-year post-secondary program in relevant field

Job description

TEMPORARY CONTRACT UNTIL APPROXIMATELY SEPTEMBER 2027

Youth Wellness Hubs Ontario is opening a multi-service hub for youth aged 12-25 in Windsor-Essex. These sites will provide rapid access to services that address the needs of youth related to mental health, substance use, primary care, employment/training, housing and other community and social services. This initiative, led jointly by CMHA-WECB, HDGH, Maryvale, The Bridge, WECHC, United Way includes over 20 partner organizations.

The Outreach Worker initiates, develops, organizes and promotes educational and social presentations and other activities with a focus on overall wellness for youth and their families. This position will focus on to promotion of the Youth Wellness Hub within community settings across Windsor-Essex. This could be facilitated through the use of social media, community booths, events, etc. The Outreach Worker will work closely with community partners to develop and carry out initiatives that promote wellness and create a culture of help seeking behaviour. Working closely with youth, the worker will provide support and awareness building.

RESPONSIBILITIES & DUTIES:

• Actively participates in community outreach activities such as: presentations and visiting other community agencies to provide support and engage with the target population.
• Participates in or conducts a variety of public education activities focusing on overall wellness for youth and the promotion of the Youth Wellness Hub.
• Researches and creates community needs assessments.
• Delivers presentations to the community and interest groups.
• Works with and provides support to Youth Wellness Hub volunteers.
• Develops resource materials to be used in programs and in the community.
• Develops resource materials for educational presentations and groups.
• Plans and participates in special events and activities for public education and promotion of the Youth Wellness Hub.
• Plans and facilitates psycho-social groups to youth and their families.
• Support the fundraising initiative of the Youth Wellness Hub.
• Work closely with youth to provide support, education of resources, awareness building, etc.
• Assist with social media accounts for the program (i.e. Facebook, Twitter, etc.).

• Performs ongoing evaluations regarding the effectiveness of educational sessions.

• Will provide services at various locations within Windsor and Essex County (i.e. Leamington, Belle River, Amherstburg) as required.
• Perform other duties as required by the organization or Operations Manager such as participating in community or YWH events.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and activities required of this position.

EDUCATION & SKILLS:

• Completion of at least a minimum of three (3) year post-secondary program is required in a field deemed relevant to the employer (communications, child and youth work, social work, etc.).
• Minimum of one year of experience with group presentations and development is required. Experience working directly with youth between the ages of 12-25 is required. Fundraising experience is an asset. Proficiency in multiple languages is an asset.
• Extensive knowledge of community agencies within Windsor-Essex.
• Excellent verbal and written communication skills.
• Superior interpersonal skills with the ability to work well as part of a team or individually.
• Experience working or volunteering within addiction or mental health organizations as an asset.
• Demonstrated knowledge and understanding of mental health; mental illness and recovery; information and referral services; and crisis intervention.
• Proficiency in computer programs include Microsoft Office Suites: PowerPoint, Word, Excel, Outlook, Google Drive
• Knowledgeable of the use of social media
• Strong time management skills
• Bilingualism in both official languages at the advanced level is considered an asset.
• A valid Ontario Driver’s License with access to a reliable vehicle and proof of current insurance and licensing are required for this position.

Hours of Work: Thirty-Five (35) hour work week. The regular hours of operation for this role are Monday to Friday, 9:00 AM to 5:00 PM. Flexible hours are required to meet client and service needs.

Salary range: Grade 8, $36.96 – $43.73 per hour

Per 2026 - 2028 Collective Agreement

Applicable shift premiums are paid in accordance with the Collective Agreement, Article 17.11.

Posting Date: Thursday, October 22, 2026

Posting Deadline: Monday, November 2, 2026 @ 4:30pm

We thank all applicants for their interest in employment at CMHA-WECB. We are however, unable to respond to individual calls. Only those individuals selected for consideration will be contacted for next steps. Thank you for your understanding.

This position is posted per Article 15 of the Collective Agreement. Internal candidates will be considered in priority as established by the Article, as such external candidates may not be considered if there is a qualified internal applicant.

We are dedicated to creating a workplace that reflects the diversity of the communities we serve. We welcome applications from individuals of all identities and experiences, as we believe that diverse perspectives strengthen CMHA. If you require accommodations during the application process, please contact us at [e-mail].

Please note that candidacy for positions will require you to be authorized to work in Canada.

Please note that a satisfactory police vulnerable sector check is required as a condition of employment for all roles with CMHA-WECB.