Testing Centre Testing and Office Support - IAHS (Regular Part Time)

MOHAWK COLLEGE OF APPLIED ARTS & TECHNOLOGY; Hamilton; Hybrid; CAD 29,000 - 33,000; Part time

Job summary

Mohawk College Testing Centre IAHS is seeking a regular part-time Testing and Office Support staff member for on-site work at IAHS. The role involves clerical duties, coordinating testing rooms, and ensuring secure, fair testing environments for students, staff, and faculty.

The position requires a 2-year diploma in Office Administration and at least 2 years of office experience, including work with students with disabilities.

Qualifications

• 2-year diploma in Office Administration or related field.
• 2 years of experience in an office and with students with disabilities.
• Conflict resolution skills.
• Commitment to human rights, equity, diversity, inclusion, and accessibility.
• Ability to communicate and work effectively with diverse students, employees, and communities.

Responsibilities

• Troubleshooting testing issues for in-person and virtual testing; develop or adjust processes to resolve problems.
• Oversee Testing Room; ensure academic honesty and a secure testing atmosphere.
• Handle office duties: processing testing requests, preparing documents, setting up computers.
• Proctor and oversee proctoring of tests for applicants, students or external individuals (virtual or in-person).
• Inputting data into and maintaining systems including custom databases and daily statistics.
• Assist with preparation and follow-up for accommodated testing, missed and makeup testing, and admissions assessments.

Skills

Conflict resolution

Communication

Confidentiality

Customer service

Education

2-year diploma in Office Administration

Tools

Custom databases

Testing software

Job description

Testing Centre Testing and Office Support - IAHS (Regular Part Time)

Status: Regular Part Time

Hours: Up to 24 hours/week

Home Campus: IAHS (fully on-site)

Rate of Pay: $21.58 per hour, plus 6% in lieu of vacation

Vacancy Status: 1 vacancy available

Posting Date: September 22nd, 2026

Closing Date: September 28th, 2026 at 7:00 pm EST

We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators, we believe it is important to act and show leadership in advancing the principles of reconciliation, equity, diversity, and inclusion in our community.

Under the direction of the Manager, Equitable Learning, as a professional staff member, the Testing Centre Testing and Office Support provides clerical and test administration support to the IAHS Testing Offices as well as oversees the organization of the testing rooms at Mohawk Testing Centres.

This position deals with students, staff and faculty, and requires the incumbent to use tact and diplomacy in carrying out day-to-day activities.The duties associated with this position will involve considerable exposure to confidential records and student information.

Responsibilities also include providing procedural support to staff and students while booking and testing, overseeing proctoring and administering tests to groups, learners, applicants and students while ensuring an appropriate atmosphere for testing. The support staff is also responsible for following Mohawk Testing Centre’s testing policy as required by faculty and staff.

What you’ll be doing:

• Troubleshooting various testing issues that occur with in-person and virtual testing in and by the Mohawk Testing Centre for both staff and students. Development or adjustment of process to resolve these problems.
• Overseeing the Testing Room when proctoring assessments and tests to:
  • Ensure academic honesty.
  • Maintain a secure atmosphere for testing.
  • Maintain confidentiality and security of all test materials and other test documents.
  • Ensure the fair and proper conduct in the testing environment that enables a student to perform at their best.
• Office duties such as processing testing requests, preparing test documentation, setting up computers, maintaining testing area, inquiries from students and faculty.
• Proctor and oversee proctoring of tests for applicants, students or external individual in either a virtual or in-person setting.
• Inputting data into and maintaining various systems including custom databases, in accordance with the Testing appointments, inputting and updating daily statistics.
• Assisting with the preparation, administration and completing follow-up procedures for: accommodated testing, missed and makeup testing, pre and post admission assessments.

Other duties as assigned.

What you’ll bring to the role:

• 2-year diploma in Office Administration or a related field of studies.
• 2 years of experience working in an office and working with students with disabilities.
• Conflict resolution skills.
• Demonstrated commitment and understanding of human rights, equity, diversity, inclusion, and accessibility.
• The ability to communicate and work effectively with diverse students, employees, and communities.

What we offer:

• Opportunity to gain experience and build relationships at a Hamilton/Niagara Top Employer.
• Access to professional development opportunities.
• Option to enroll in Defined Benefit pension plan (CAAT) with contributions matched by Mohawk College.
• Discounted rate for full-service athletic facility and instructor-led classes.
• Opportunities to engage in wellness events and activities.

To find out more about working at Mohawk College, including our Employee Value Proposition, please visit https://www.mohawkcollege.ca/about-mohawk/careers-at-mohawk

We are committed to reconciliation and nurturing an inclusive, diverse, equitable, and accessible (IDEA) environment for everyone who learns and works at Mohawk College. We welcome applications from racialized persons, women, Indigenous people, persons with disabilities, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of ideas.

The College is committed to fostering inclusive and barrier-free recruitment and selection processes. If you require accommodation during any stage of the recruitment process, please contact Human Resources.

To learn more about Mohawk College’s commitments, please visit the Mohawk College strategic plan webpage: https://www.strategicplan.mohawkcollege.ca/