Testing Analyst

sunlife; Toronto; Hybrid; CAD 65,000 - 98,000; Full time

Benefits offered by this job

Flexible work environment

Hybrid work arrangement

Best Workplace in Canada 2025

Job summary

Sun Life is seeking a Business Testing Specialist within the Client Experience Office to provide structured testing services for marketing campaigns across web, mobile, email and call centre channels.

You will translate requirements into test data, use SQL to update data, create regression models, and collaborate with the Testing Center of Excellence to align practices, contributing to high quality digital experiences.

Qualifications

• 3 years of test lead experience on small to medium projects in multi-web browser test environments and multi-mobile device testing.
• Experience with SQL for data mining and valid data models.
• Experience with Jira and Wrike for issue tracking and project management.
• Familiar with regression, web, and email test cases.

Responsibilities

• Execute testing and validation of marketing campaigns across web, mobile app, email, and call centre channels for test and production environments.
• Translate requirements into testing data needs from various source systems.
• Update test data attributes in the database using SQL statements.
• Deliver quality testing artifacts and activities in the Agile pod (estimates, test cases, execution, defect reporting).
• Search for and mine test data in application source systems.
• Provide support with issue resolution in test or production environments.
• Create and maintain regression models and training documentation.
• Partner with Sun Life's TCoE to ensure alignment of practices and guidelines.

Skills

Test lead experience

SQL

Jira

Wrike

Communication

Agile methodologies

Tools

SAS

Adobe Campaign

Mobile Center

Job description

Job Description

Reporting to the Scrum Master and working alongside an agile marketing team within the Client Experience Office, the Business Testing Specialist is responsible for providing professional and structured testing services which embrace innovative tools and techniques, while enhancing marketing deliverables to exceed client expectations.

What will you do?

• Execute testing and validation of marketing campaigns through our secure website, mobile app, email and call centre channels for both the test and production environments
• Translate requirements into testing data needs from various application source systems
• Update test data attributes in the appropriate database using SQL statements
• Deliver quality testing artifacts and activities in the Agile pod, including estimates, test scenarios, test cases, test execution/validation, defect management and reporting, and test reports
• Search or mine for test data in the application source systems
• Provide support with issue resolution with problems arise either in the test or production environment
• Create and maintain regression models and training documentation
• Partner with Sun Life's TCoE (Testing Center of Excellence) to ensure alignment of practices and guidelines

What do you need to succeed?

• 3 years of test lead experience on small to medium projects in multi-web browser test environments and multi-mobile device testing for apps
• Knowledge and experience in database and data mining using simple SQL statements, and data models
• Experience with digital deployment tools such as SAS and Adobe Campaign
• Familiar with the creation and execution of test cases (regression, web, email etc.)
• Strong and proactive communication and collaboration skills
• Ability to adapt to competing demands, frequent change, delays or unexpected events with a natural sense of urgency and drive to reach goals with high efficiency
• Experience with Jira and Wrike

What will be nice to have?

• Knowledge and experience in Agile methodologies
• Knowledge and experience in mobile testing tools such as Mobile Center or equivalent
• CSTE certification or plans to work towards a designation

What's in it for you?

• We're honored to be recognized as a 2025 Best Workplaces in Canada by Great Place to Work® Canada
• Flexible work environment
• Friendly, collaborate and inclusion culture
• An environment of continuous learning and improvement
• Being part of our journey in developing the next greatest digital experience
• An environment of continuous learning and improvement

Additional Information

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [e-mail] .

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Benefits & Compensation

• Base Pay range: 65,000/65 000 - 98,000/98 000
• Job Category: Business Analysis - Process
• Posting End Date: 30/10/2026