Test Center Administrator - Toronto

Prometric Ireland Limited

Toronto

On-site

CAD 32,000 - 42,000

Full time

4 days ago

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Job summary

Prometric Ireland Limited is seeking a capable Test Center Associate in Toronto to welcome test candidates and visitors, verify credentials, and ensure a secure testing environment.

You will monitor exam rooms, sign candidates in/out, file irregularity reports, and operate center equipment. Join a team focused on safety, accuracy, and quality assurance while maintaining orderly test center operations.

Qualifications

Flexibility regarding hours and covering in other test centers if required.
Customer Service experience
Ability to meet commitments
Responsiveness to management requests.
Excellent interpersonal skills
An ability to operate as part of a team.

Responsibilities

To receive test candidates and test centre visitors upon arrival.
To take required security/verification precautions of test candidates on arrival by checking identification and confirming license entitlement, eligibility, etc.
To monitor candidates by performing regular walk-throughs whilst they are taking tests, in order to ensure a secure testing environment.
To sign test candidates in/out of the testing room.
To file irregularity reports for unusual situations or complaints.
To provide security at the testing facility by ensuring all locks and security systems are properly used.
To operate computer hardware and other test centre equipment.
To support operations and technical personnel with data communications.
To operate a DVR, digital camera, telephone system, and alarm system as and when required.
To actively participate in Prometric quality assurance, audit programs and other company exercises and initiatives as a flexible team player.
To maintain the cleanliness of the Test Centre
To ensure a safe workenvironment and to proactively highlight any health & safety issues.
To complete TCA accreditation exams and take part in training sessions as required.

Skills

Customer service

Teamwork

Flexibility

Communication

Reliability

Job description

Please note that applicants must have US citizenship/greencard in order to apply for this vacancy

DUTIES & RESPONSIBILITIES

To receive test candidates and test centre visitors upon arrival.
To take required security/verification precautions of test candidates on arrival by checking identification and confirming license entitlement, eligibility, etc.
To monitor candidates by performing regular walk-throughswhilst they are taking tests, in order to ensure a secure testing environment.
To sign test candidates in/out of the testing room.
To file irregularity reports for unusual situations or complaints.
To provide security at the testing facility by ensuring all locks and security systems are properly used.
The TCA may also be responsible for holding keys to the testing facility.
To operate computer hardware and other test centre equipment.
To support operations and technical personnel with data communications.
To operate a DVR, digital camera, telephone system, and alarm system as and when required.
To actively participate in Prometric quality assurance, audit programs and other company exercises and initiatives as a flexible team player.
To maintain the cleanliness of the Test Centre
To ensure a safe workenvironment and to proactively highlight any health & safety issues.
To complete TCA accreditation exams and take part in training sessions as required.