Test Administrator

Pearson; Victoria; On-site; CAD 60,000 - 80,000; Part time

Job summary

A global leader in computer-based testing is hiring a part-time Test Administrator in Victoria, BC. The role involves providing secure exam delivery and superior customer service. Candidates must have a high school diploma and customer service experience, with a preference for those familiar with proctoring exams and Microsoft Office. Flexible scheduling is required and the position expects 10-15 hours of work per week.

Benefits

Accrued paid sick time

Qualifications

• 1 year of customer service experience preferred.
• Experience proctoring or invigilating exams is highly preferred.
• Beginner to intermediate experience in Microsoft Office required.

Responsibilities

• Provide a secure exam delivery and superior customer service.
• Check in candidates, verify identification, and explain the exam process.
• Proctor candidates while testing and troubleshoot technical issues.

Skills

Customer service experience

Proctoring exams

Microsoft Office

Flexibility in scheduling

Education

High school diploma or equivalent

Job description

Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.

Pearson VUE is a business of Pearson, the world’s leading learning company with global-reach and market‑leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).

Pearson VUE offers a great environment to start or grow your career, we are now hiring for a part time Test Administrator to join our team in Victoria, BC.

Starting pay is $19.75 per hour + eligible for accrued paid sick time. Learn more at https://pearsonbenefitsus.com/new-employees/.

The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be required to:

Comply with all testing procedures and strictly adhere to company policies using careful judgment

Check in testing candidates, verify identification, and explain the exam process

Proctor / invigilate candidates while testing

Troubleshoot with internal departments to fix technical issues

Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination

Other duties as assigned

Schedule Requirements

Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7:15 am and 6 pm. Candidate must be open to flexible scheduling.

This is strictly a part-time position and will remain as such, 10‑15 hours per week, with an expectation to work more hours if needed.

Schedules are available at least 3 weeks in advance.

Qualifications

High school diploma or equivalent is required.

Minimum of 1 year customer service experience is preferred.

Experience proctoring or invigilating exams is highly preferred.

Must be flexible in work hours and days.

Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).

Must be able to sit for long periods of time and also escort candidates to and from testing room.

Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.

Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance.