Territory Services Manager - London and Surrounding Areas

Circle K Stores Inc.; Toronto; On-site; CAD 65,000 - 75,000; Full time

Benefits offered by this job

Group Insurance Program

Pension Plan

Share Purchase Plan

Paid Time Off

Training and Development

Recognition and Rewards

Mentorship Program

Scholarship Program

Job summary

Circle K is seeking a Territory Services Manager to lead a centralized maintenance program across Central Canada. You will manage a team of service technicians, develop budgets, and drive cost-effective repairs within company standards.

Reporting to the Maintenance Manager, you will coordinate with management and technicians, recruit staff, and implement training to maintain high-quality service. You will travel regionally and support the Toronto office as needed.

Qualifications

• 5–7 years of experience in facility maintenance or related field with demonstrated leadership ability.
• Proficient in Microsoft Word, Excel, PowerPoint and Teams; solid budgeting and expense analysis.
• Current valid driver’s license with a clean abstract.
• Willingness to travel 40%–60% in local region; travel to Toronto Support Office as required.

Responsibilities

• Identify current and future maintenance requirements and costs by coordinating with management, production personnel, tradesmen, and technicians.
• Schedule and assign employees; hire contractors; follow up on work results to complete maintenance operations.
• Resolve maintenance problems by conferring with management, engineering, and quality control personnel.
• Determine priorities, schedule repairs, maintenance, and installation of equipment; ensure cost effectiveness.
• Prepare annual budgets; analyze variances; initiate corrective actions to meet financial objectives.
• Recruit, train, supervise, and evaluate staff to maintain high-quality service.

Skills

Leadership

Communication

Budgeting

Procurement

Microsoft Office

Problem-solving

Education

Bachelor's degree in business or relevant field

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Teams

Job description

Territory Services Manager

Department: Facilities and Construction

Location: London and Surrounding Areas

Type of employment: Permanent, Full Time (40 hours)

Reason for Posting: New Position

Salary: $65,000 - $75,000

THE ROLE

We are currently hiring for a Territory Services Manager to join our Central Canada team. Reporting to the Maintenance Manager, Central Canada, the Territory Services Manager will be responsible for coordinating maintenance requirements and costs, managing repair and maintenance operations, and ensuring work is performed efficiently and within company standards. The Territory Service Manager will play an important role in achieving financial objectives by preparing budgets, analyzing variances, and implementing corrective actions. The Territory Services Manager will maintain and manage a high-quality service technician team through recruitment, training, and performance management, while staying updated on industry standards and contributing to overall team objectives.

WHAT YOU’LL DO

• Identifies current and future maintenance requirements and costs by coordinating with management, production personnel, tradesmen, and technicians.
• Completes maintenance operational requirements by scheduling and assigning employees; negotiating and hiring contractors; following up on work results.
• Resolves maintenance problems by conferring with management, engineering, and quality control personnel.
• Manages repair and maintenance operations by determining priorities, scheduling, repair, maintenance schedules and installation of equipment.
• Ensures repairs are performed cost effectively by examining records, reports, operating practices, and other documentation.
• Achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Manages maintenance operations by initiating, coordinating, and enforcing program, operation policies and procedures.
• Ensures work is performed within company standards by inspecting it to ensure its quality and cost-effectiveness.
• Maintains staff by recruiting, selecting and orienting employees.
• Maintains high quality results of service technician staff by training, coaching, counseling and disciplining employees, planning, monitoring and appraising job results.
• Maintains professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
• Contributes to the Facilities team by accomplishing related results as requested.
• Other duties as assigned.

WHAT YOU’LL NEED

Education: Degree in business or relevant field. Combination of experience and education that meet the minimum requirements may be substituted.

Experience: 5 - 7 years of experience in facility maintenance or related field. Must have demonstrated leadership ability, good communication skills, be self-directed and customer service oriented.

Knowledge and skills: Must be proficient in Microsoft Word, Excel, PowerPoint and Teams. Understanding of business principles, procurement practices, budgeting, and expense analysis. Strong problem-solving abilities to resolve maintenance issues.

A current valid driver’s license with a clean abstract is required to operate company vehicle.

In the field requirements 40% – 60% in local region.

Travel to Toronto Support Office as required.

Job duties may change in alignment with the business’ needs.

WHY YOU SHOULD WORK HERE

At Couche-Tard/Circle K, we believe that our team members are the heart and soul of our business. When you join us, you're not just getting a job – you're becoming part of a vibrant community where your talents are valued, your growth is nurtured, and your contributions make a real difference.

Here's why you'll love working with us:

• Benefits package: Group Insurance Program: Stay healthy and happy! Our plan provides you with the flexibility to choose coverage that best meets your needs and add optional insurance (health and dental care, long-term disability, life insurance, health spending account)
• Pension Plan: Plan for your future and retire with peace of mind with our pension plan, helping you build a secure financial future.
• Share Purchase Plan: Invest in your future and share in our success with our employee stock purchase plan, allowing you to become a shareholder of Couche-Tard/Circle K.
• Paid Time Off: Recharge and rejuvenate with paid time off, including vacation days, sick days, and personal days to help you maintain a healthy work-life balance.
• Additional Perks: Training and Development: Grow your skills and advance your career with access to ongoing training and development opportunities, including workshops, seminars, and online courses.
• Recognition and Rewards: We celebrate our team's achievements and milestones with a range of recognition programs, rewards, and incentives to show our appreciation for your hard work and dedication.
• Mentorship Program: Take your career to new heights with our mentorship program, where seasoned professionals provide guidance, support, and valuable insights to help you reach your full potential.
• Scholarship Program: Invest in your education and future success with our scholarship program, available not only to our employees but also to their children. We're committed to supporting your lifelong learning journey and empowering you to achieve your academic and career goals.

Circle K values diversity in the workplace and encourages applications from the following designated groups: women, aboriginal peoples, persons with disabilities and members of visible minorities. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request in all aspects of the selection process.

Our mission at Circle K is to make people's lives a little easier every day. Our global family of 150,000 people in over 17,300 stores and 27 countries makes that possible for our millions of clients worldwide, which is why we are committed to helping them achieve their goals and grow with us. We set ourselves apart by our culture and values: in our people and their development, in serving others, what we've built and what we are striving to achieve. No matter where you come from or where you are heading in your career, there is a place for you to grow at Circle K. When you grow, we grow - together.

This position reflects an open vacancy.