Territory Manager

The Stevens Company; Oshawa; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading healthcare solutions provider in Durham Region is seeking a Territory Manager to drive sales growth and account management. The ideal candidate will have a university degree or relevant experience, excellent analytical and relationship-based selling skills, and the ability to thrive in a team environment. This role involves significant customer interaction and strategic sales development.

Qualifications

• Valid driver's license and passport required.
• Up-to-date immunizations status and records for COVID-19.
• Ability to manage multiple priorities and tasks.

Responsibilities

• Promote, sell, and secure orders from customers.
• Analyze territory data for sales strategy development.
• Develop clear and effective written proposals.

Skills

Relationship-based selling

Analytical skills

Customer service experience

Teamwork

Microsoft Office proficiency

Education

University degree in related field (business, nursing)

Job description

Company Description

The Stevens Company, a family‑owned and operated business since 1874, is a trusted leader in Canada’s healthcare community. As the only Canadian‑owned full‑line distributor, we partner with over 500 manufacturers to provide quality products nationwide. Our eight distribution centers, located across major cities including Brampton, Vancouver, Calgary, Winnipeg, Halifax, Montréal, and Saskatchewan, ensure fast and reliable service. With nearly two centuries of history, our dedicated team is the cornerstone of our success in delivering exceptional solutions to the healthcare industry.

Role Description

The Territory Manager is responsible for achieving maximum sustainable sales profitability, growth, and account penetration within their assigned territory and/or market segment by effectively selling the Company’s products and/or related services to both existing and potential customers.

Duties and Responsibilities

Under the supervision of the Sales Manager, or designate, the duties and responsibilities of the Territory Manager include, but are not limited to, the following:

• Promote, sell, and secure orders from existing and prospective customers through a relationship‑based, consultative, and evidence‑based approach.
• Analyze territory data such as sales trends to determine the potential value of existing and prospective’ business and be able to use that information to create new sales strategies.
• Effectively organize and manage competing priorities to ensure best customer experience.
• Prospect for new business opportunities via telephone, in‑person site visits, video conferences and sales presentations to existing customers and new accounts with the goal of increasing sales profitability for the Stevens Company.
• Consult with our vendor partners and conduct strategic joint business calls to further our shared sales targets.
• Develop clear and effective written proposals/quotations independently or with the assistance of the other sales team’s departments depending on the complexity of the opportunity.
• Will be expected to place or delegate orders appropriately to internal customer service experience team, ensuring service excellence is maintained.
• Coordinate sales efforts with customer service, inside sales, quotations, contracts, marketing, sales management, accounting, logistics, service.
• As a member of the Stevens Company team, you will be required to collaborate with all departments including (but not limited to) Customer Service, Contracts, Marketing, Finance, Sales management, Accounting, Warehouse Logistics, and IT.
• Demonstrate and advise customers regarding the suggested use of supplies and/or equipment based on training provided by The Stevens Company and our vendor partners.
• Manage the end‑to‑end set‑up of equipment at healthcare facilities by executing such tasks as (but not limited to) installing/assembling equipment, consulting with the Operations team for delivery instructions, assisting with bringing equipment onto the premises and ensuring the proper disposal of refuse.
• Assist with and expedite the resolution of any customer problems and complaints.
• Keep abreast of product applications, technical services, market conditions, competitive activities, advertising, and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas.
• Actively participate in the Group Purchasing Organization and Shared Services Organizations contract development process, including gathering market intelligence and securing product trials with customers to secure product and/or vendor clinical acceptance.
• This position will require work outside of our normal business hours for trade shows, training seminars, and meetings.

Qualifications

• University degree in related field (business, nursing); or comparable industry experience.
• Experience in distribution sales is considered an asset.
• Maintain a valid driver’s license and passport.
• Up‑to‑date immunizations status and records for COVID‑19.
• Proficient in using a computer, including Microsoft Office (Word, Excel, Outlook).
• Ability to manage multiple priorities and tasks.
• Able to work in a team environment as well as independently.
• Ability to demonstrate a positive attitude and strong work ethic.