Territory Business Manager - Gestionnaire de territoire - Quebec

Reckitt; Montreal; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading global hygiene and health company is seeking a Territory Business Manager in Montreal to develop and execute operational plans. This role requires strong communication skills in both French and English, with a focus on healthcare professional engagement and data analysis. Candidates should have 5-10 years of pharmaceutical sales experience and a relevant university degree. The position offers various benefits and rewards aligned with Reckitt's pay for performance philosophy.

Benefits

Parental benefits

Employee Assistance Program

Life insurance

Global share plans

Short-term incentives

Qualifications

• Minimum 5-10 years of experience in pharmaceutical sales.
• Comprehensive knowledge of the community healthcare environment.
• Ability to analyze critical customer data and market information.

Responsibilities

• Develop operational sales plans to drive company business priorities.
• Leverage insights to teach healthcare professionals.
• Utilize CRM to manage and plan territory activities.

Skills

Fluent in French and English

Data analysis

Stakeholder relationship management

Strategic selling

Customer relationship management

Negotiation skills

Operational excellence

Education

University degree in Science, Commerce, or related field

Tools

Microsoft Office

CRM systems

Job description

We are Reckitt. Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Our Medical team turns science and clinical data into world‑beating products and ideas. We develop the products, and build the medical community relationships, that fuel our growth. Our competitiveness and relentless innovation set us apart. And, every day, we go above and beyond to support our consumers at every stage of life.

Our dedication drives the sales of our portfolio across designated pediatric and OBGYN office and hospital segments, where we work with them to make sure the people in their care benefit from having access to our trusted nutritional products.

Our team are trusted to set the direction we need to deliver outstanding results. And because our areas of expertise are so critical to Reckitt's success, we develop and cultivate business relationships with key decision makers like physicians, M.D. office staff, hospital staff and others in the consumer influence network.

About the role

The Territory Business Manager is responsible for developing and executing plans to grow the assigned territory by leveraging on critical thinking; offering an omni‑channel approach to healthcare professionals to assist them in educating parents to make informed choices about infant feeding, while maintaining Mead Johnson Nutrition’s reputation as a science‑based pediatric company.

Your responsibilities

• Build Healthcare Professionals’ Engagement Thru Insights
  • Leverages insights to teach healthcare professionals about their practice in supporting parents and offer unique perspectives related to infant feeding.
  • Seeks to continually understand healthcare professionals’ environment, perspective and leverages knowledge to meet the objectives of the parents, company and healthcare professionals.
• Develop & Execute Operational Plan
  • Develops and executes operational sales plans to drive company business priorities.
  • Plans and executes medical education programs.
  • Prospects new healthcare professionals and identifies right healthcare professionals to support the organization’s business priorities.
  • Plans customer touchpoints by leveraging a multi‑channel approach, customizing, and personalizing communication for different customer types.
• Leverage resources in an effective and efficient manner by
  • Utilizing the Customer Relationship Management (CRM) system to manage, analyze, monitor, and plan territory activities.
  • Managing budget, making strategic and effective usage of resources available.
  • Sharing best practices with teams to achieve territory and regional objectives.

The experience we’re looking for

• Fluent in French and English with strong verbal and written communication skills
• Drive performance, work independently to achieve goals and objectives that are aligned with company business priorities
• Have strong work ethic and can work in a compliant and regulated environment
• Quick learner, self‑motivated
• Ability to bring unique perspective and tailor communication to customers
• Ability to analyze critical customer data and market information to make informed decisions
• Possess strong interpersonal and organizational skills
• Ability to handle multiple work priorities while remaining focused on key goals
• High proficiency with Microsoft Office tools including TEAM, CRM systems, digital applications, and ability to learn and use new systems and technology in executing operational plans

Experience

Minimum 5‑10 years’ experience in pharmaceutical sales. Comprehensive knowledge of the community healthcare environment. This role is not currently sponsoring visas or considering international movement at this time.

Education

University degree in Science, Commerce, or another related field.

The skills for success

• Data analysis
• Clinical data interpretation
• Global Medical Affairs
• Consumer behaviour
• Stakeholder relationship management
• Customer relationship management
• Key account management
• Strategic partnership
• Customer value maximisation
• Financial acumen
• Strategic Selling
• Influencing
• Storytelling
• Negotiation skills
• Operational excellence
• Compliance monitoring
• Digital activation to HCPs
• Artificial intelligence
• Data Analytics
• Digital strategy
• Channel strategy
• Medical Sales
• Clinical sales knowledge
• Medical Marketing
• Capability building
• NEW Product Development
• Global Medical Affairs
• Clinical Management

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short‑term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That’s why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.