Terrain Park Maintenance

CWSAA; Smithers; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Free season pass

Discounts in F&B and Retail

Friends and family discounts onTickets

Fun and social work atmosphere

Job summary

Hudson Bay Mountain Resort is seeking a Terrain Park Maintenance professional to design and maintain the terrain park, lead volunteers, and coordinate with mountain operations for grooming and safety.

The role supports snow patrol with on-mountain tasks and ensures high-quality terrain park experiences. Strong independent work ethic and outdoor tolerance are required for seasonal operations across varied weather conditions.

Qualifications

• Two seasons of terrain park construction, maintenance or operations experience.
• Practical knowledge of terrain park feature design, construction, inspection and maintenance including jumps, rails, boxes, takeoffs and landings.
• Strong understanding of terrain park safety practices, risk assessment and hazard mitigation.
• Experience conducting daily terrain park inspections and identifying hazards; independently implement corrective measures.
• Experience using terrain park construction and maintenance equipment.
• Advanced skiing or snowboarding ability and ability to ride all terrain park features.
• Ability to assess feature construction, snow conditions and feature integrity.
• Experience implementing corrective measures and closing unsafe features when necessary.
• Knowledge of terrain park signage, feature progression and separation between features.
• Experience using hand tools and snow-shaping equipment.

Responsibilities

• Assist in the design of the Terrain Park, including layout and features.
• Log and document park opening/closing, safety issues, and changes in park features.
• Assess park safety by skiing/riding before opening.
• Mark off and close features as safety issues dictate and report to Ski Patrol/Director of Mountain Operations.
• Shovel snow, perform repairs, and maintain park features.
• Patrol the park and address unsafe practices with users.
• Assist with start-up and safety checks of lifts.
• Adhere to procedures and policies in HBMR Team Manual.
• Maintain professional, courteous relationships with guests and mountain team.
• Communicate effectively via two-way radio using HBMR protocols.

Skills

Terrain park supervision

Coordination with snowcat operators

Terrain park training

Park inspection procedures

Snowmobile operation

Flexible schedule

Independence

Physical fitness

Guest service

Teamwork

Outdoor work

Reliability

Calm under pressure

Decision making

Professionalism

Customer service mindset

Tools

Terrain park construction equipment

Job description

TERRAIN PARK MAINTENANCE

Reports to:Outside Operations Manager

The Terrain Maintenance position is a versatile role including the daily maintenance of the Terrain Park, Lift Operations and assisting Snow Patrol with on mountain tasks.

The Terrain Park Maintenance leads the HBM mission to create and maintain safe, fun and high-quality terrain parks using experience and best practices, while catering to our varied skiers and riders. This position provides guidance and vision in the creation and maintenance of the terrain park and will be responsible for designing and building the terrain park, managing the terrain park volunteers, and coordinating with the mountain operations staff for the grooming of the terrain park. This position will require a strong ability to work independently and coordinate volunteers, when available.

Our Lift Operations Team is the front line of Guest interactions and experience at Hudson Bay Mountain Resort. Lift Operators will have the most amounts of interactions with our guests during their visit and can make the guest experience an exceptional one. This physical, outdoor position has the shared responsibility of ensuring the safe operations of the lifts; including safety checks, proper loading and unloading for guests and the upkeep of a clean work area ticket and pass validation and more.

Key Responsibilities

• Assist in the design of the Terrain Park, including layout and features
• Log and document the park’s opening and closing, all safety issues, and changes in park features.
• Assess the quality and safety by skiing/riding the park prior to daily opening
• Mark off and close features as safety issues dictate, and report closing to Ski Patrol/ Director of Mountain Operations
• Take pride in the park which requires shovelling snow, fixing items that need repair, and performing general maintenance on park features
• Patrol the park, encouraging proper park use and continuing the positive park culture that we have. This may mean addressing unsafe practices with users
• Injury prevention is a priority, but we may need to assist injured park guests, and call ski patrol if needed
• Assisting with routine start-up and safety checks of the lifts
• Adherence to all operational and safety procedures, thus ensuring safe operation of lifts
• Providing a high quality, friendly and cooperative relationship with our guests and mountain team
• Assist guests with proper loading and unloading of the lifts, through friendly guidance and instruction
• Communicating effectively by two-way radio, using HBMR protocols
• Checking lift tickets and passes
• Knowing the different types of passes and how to tell a fake or misused pass
• General housekeeping and maintenance of all operational aspects of assigned lift, including, but not limited to: ramps, mazes, line control, tools and signs & any required shoveling of snow & snow maintenance (be it at a lift station or elsewhere on the mountain)
• Ensuring area is groomed, uncluttered and litter free in and around the lift station
• Neat, accurate, and complete daily record keeping
• Reporting any hazards or concerns to the Lift Operations Lead
• Complying with all procedures and policies as set out in the HBMR Team Manual
• Carrying out duties with the highest level of professionalism and courtesy
• Have and promote good interdepartmental relations
• All other duties as assigned and required

Qualifications

• Previous experience in a terrain park supervisory or lead builder position.
• Experience working with snowcat operators on terrain park construction and maintenance.
• Terrain park-specific training or certification relevant to feature design, construction, inspection or risk management.
• Experience developing terrain park inspection procedures and maintenance schedules.
• Snowmobile and eqipment operation experience.
• Flexible schedule required during peak times throughout the year
• Ability to work independently
• Good physical condition, able to lift up to 50 lbs, push/pull snow with rakes and shovels
• Excellent guest service skills, always looking to improve the guest’s experience
• Being a team player, having a cooperative, helpful, and friendly attitude
• Strong communication skills, being able to relay information in a concise clear way
• Willing and able to work outdoors in all weather conditions
• Mature, energetic, dependable
• Ability to remain calm under pressure
• Ability to reason and react with quick, thoughtful judgment
• Be neat, clean, and alert!
• Be helpful, friendly, courteous and professional

Education and Experience, Certificates and Licenses

• Minimum two seasons of previous experience in terrain park construction, maintenance or operations at a ski resort is required.
• Practical knowledge of terrain park feature design, construction, inspection and maintenance, including jumps, rails, boxes, takeoffs, landings and transitions.
• Strong understanding of terrain park safety practices, risk assessment and hazard mitigation
• Experience conducting daily terrain park inspections, identifying hazards and determining whether features are safe for public use; Independently identify unsafe conditions, implement corrective measures and assess features for opening to the public in accordance with resort procedures.
• Experience using terrain park construction and maintenance equipment
• Advanced/Expertskiing/snowboarding ability: must be able to ride all of the features in the terrain park
• Ability to assess feature construction, snow conditions, takeoff and landing areas, and overall feature integrity.
• Experience implementing appropriate corrective measures, modifying features and closing unsafe features when necessary.
• Knowledge of terrain park signage, feature progression, difficulty ratings and appropriate separation between features.
• Experience using hand tools, snow-shaping equipment and other terrain park maintenance equipment.
• Advanced skiing or snowboarding ability, including the ability to safely assess terrain park features.
• Ability to maintain accurate inspection and maintenance records.
• Strong decision-making skills and ability to work independently while coordinating with Ski Patrol and Mountain Operations.
• A mechanical aptitude or familiarity with ski lifts an asset
• High school diploma
• Snow shaping skills
• Avalanche Skills Training 1 course an asset
• First aid course an asset

Wages and Benefits

• Wage: competitive compensation and package including:
• Free season pass
• Discounts in F&B and Retail
• Friends and family discounts on tickets, rentals, and lessons
• Fun and social work atmosphere in a unique mountain environment