Tenant Coordinator - Vancouver

Hudson Pacific Properties; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading real estate company in Vancouver is seeking a Tenant Coordinator to support office operations and enhance tenant relations. The ideal candidate will have 2+ years of administrative experience and strong customer service skills. Responsibilities include managing tenant interactions, coordinating building access, and maintaining accurate records. This position is onsite during standard business hours, offering an hourly rate of $28.00 to $32.00 CAD based on experience.

Qualifications

• 2+ years of administrative experience in a corporate environment.
• Interest or experience in real estate.
• Availability to work onsite Monday-Friday 8am-5pm.

Responsibilities

• Provide customer service and hospitality to tenants, vendors, and visitors.
• Handle key aspects of office operations including administering signage program.
• Collaborate with building operations teams to address tenant work orders.

Skills

Customer service

Communication

Multi-tasking

Interpersonal skills

Education

Bachelor’s Degree

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Overview

Tenant Coordinator at Hudson Pacific Properties supports our premier Bentall property in Vancouver. The Tenant Coordinator serves as a key point of contact for tenants, vendors, and visitors and manages many aspects of day-to-day office operations. This role requires a customer-focused team player who can keep many important details organized in a fast-paced, dynamic environment.

What You’ll Do

• Provide customer service and hospitality to tenants, vendors, and visitors including coordinating building access.
• Build rapport and relationships with tenants including greeting them as they arrive and promptly responding to tenant requests.
• Handle key aspects of office operations including administering signage program, ordering office supplies, and processing mail and tenant billings.
• Keep information accurate for buildings, leases, contacts, and emergency procedures.
• Prepare and distribute invoices, tenant memos, rent statements, newsletters, and tenant welcome packages.
• Process invoices in Nexus system, including tracking, coding, and comparing them with the budget and purchase orders.
• Track and upload Certificates of Insurance including requesting them and following up on any issues with the tenant or vendor.
• Collaborate with building operations teams to address tenant work orders.
• Miscellaneous projects as assigned.

What You’ll Need

• Interest or experience in real estate.
• 2+ years of administrative experience in a corporate environment.
• Bachelor’s Degree preferred.
• Strong proficiency in Microsoft Excel, Word, and PowerPoint.
• Excellent communication and interpersonal skills.
• Ability to multi-task with a customer-focused approach.
• Availability to work onsite Monday-Friday 8am-5pm.

Essential Physical Functions/Environment

• Requires frequent travel to other properties and regional offices.
• Requires a wide range of constant physical activities, including but not limited to standing, walking, and sitting.
• Requires close, distance, peripheral vision, and depth perception.
• Requires work such as tours throughout the property portfolio, including to construction sites, usually performed by walking and by climbing stairs.
• Requires movement between departments to facilitate work.
• Requires lifting plans or boxes of 50 pounds or more occasionally.

Salary Range

$28.00 to $32.00 an hour CAD (subject to relevant experience)

About Us

Hudson Pacific Properties (NYSE: HPP) is a visionary real estate investment trust that owns and operates more than 19 million square feet of marquee office and studio properties. Focused on premier West Coast epicenters of innovation, media and technology, its anchor tenants include Fortune 500 and leading growth companies such as Netflix, Google, Square, Uber, NFL Enterprises and more.

Hudson Pacific Properties is proud to be an Equal Opportunity/Affirmative Action employer. Individuals seeking employment are considered without regards to race, ethnicity, color, creed, religion, sex, sexual orientation, marital status, age, disability, gender identity or expression, genetic information, national origin, protected veteran status or any other classification protected by law.