Temporary Support Associate

Tapestry, Inc.; Calgary; On-site; CAD 60,000 - 80,000; Part time

Job summary

A prominent retail company in Calgary is seeking a Temporary Support Associate to engage with customers and support the store during the peak season. Key responsibilities include driving customer engagement and maintaining accurate operations. The ideal candidate must be detail-oriented and available from October 15 to January 1. This role offers flexible scheduling, including nights and weekends.

Qualifications

• Meet Coach Availability and Scheduling Expectations, including working a flexible schedule.
• Available to work October 15 through January 1.

Responsibilities

• Engage customers using the Coach Experience Service expectation.
• Drive conversion through client engagement.
• Support back of house tasks as needed.

Skills

Basic computer skills

Attention to detail

Ability to execute at a fast pace

Job description

Temporary Support Associate

Coach

Job Description – Canada Retail store. Reports to: Store Manager. Seasonal Temporary Associate in Sale & Sales Support. The Temporary Associate role is part of the store’s overall success and efficiency during a high-volume period and supports our brand commitment to provide products to our customers. Our peak season is when we see the most amount of Coach customers and we are looking for passionate brand ambassadors to add to our store teams.

Responsibilities

• Engage customers using the Coach Experience Service expectation and selling behaviors
• Interact genuinely and naturally with the customer
• Maintain accuracy when operating POS and adhere to Coach cash handling policy
• Ensure accurate email/name and data capture where permitted by law
• Ensure proper phone etiquette is upheld when answering store calls
• Drive conversion through client engagement and omni selling techniques
• Support back of house tasks as needed
• Represent Coach brand appropriately

Qualifications

• Basic computer skills*
• Ability to execute at a fast pace
• Attention to detail and accuracy
• Able to climb, bend and kneel
• Able to meet Coach Availability and Scheduling Expectations, including working a flexible schedule including nights, weekends, and holidays
• Must be available to work October 15 through January 1