TEMPORARY - Leaf filter - Field Install Trainer CA

Leaf Home; City of Moncton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading home improvement provider is seeking a Field Installation Trainer in Moncton to train subcontractors and ensure high-quality installations. The role requires a focus on effective training techniques and the ability to improve subcontractor performance. Candidates should have at least 3 years of experience in home construction and a valid driver's license. Competitive compensation and comprehensive benefits are offered, including health insurance and paid time off.

Benefits

Industry-best compensation packages

Fully paid health, dental, and vision insurance

401k with company match

Paid time off including paid parental leave

Qualifications

• 3+ years of successful experience in home construction, remodeling, and/or installation.
• Track record of successfully training, coaching, onboarding subcontractors.
• Must have a reliable vehicle capable of carrying ladders.

Responsibilities

• Train, coach and develop installation subcontractors.
• Improve subcontractor retention rates through impactful training.
• Ensure jobs are installed daily to improve location attainment.

Skills

Training and coaching

Customer service focus

Detail-oriented

Effective communication

Problem-solving

Education

High School Diploma or equivalent

Tools

Basic proficiency in Microsoft Office Suite

Functioning tools (drills, saw, etc.)

Job description

Overview

Leaf Home delivers end-to-end home improvement experiences for complex projects and endless to-dos. Trusted by more than 1 million homeowners across the US and Canada, we are America’s largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented LeafFilter gutter protection system, have earned awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other platforms. We are powered by extraordinary people, with 250+ regional offices and comprehensive field support in New York and Hudson, Ohio.

We’re proud to be consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally. Benefits include:

• Industry-best compensation packages
• Fully paid health, dental, and vision insurance
• 401k with company match
• Paid time off including paid parental leave
• Individualized career development programs
• Childcare assistance
• Employee assistance programs, including legal, financial planning, and counseling
• Employee discount marketplace
• Employee Resource Groups such as VetConnect, DEI Committee, Women’s Committee

Position Summary

The Field Installation Trainer is responsible for training and improving the proficiency of subcontracting installation teams to build value and quality with customers through training and field engagement.

Essential Duties and Responsibilities

• Train, coach and develop installation subcontractors both in the office and in the field
• Improve subcontractor retention rates through impactful training and engagement
• Ensure jobs are installed daily to improve location attainment and effectiveness
• Responsible for driving proficiency and efficiency amongst installation subcontractors
• Installation training subject matter expert; able to teach all aspects of installing LeafFilter products on all types of homes with all LeafFilter products
• Able to identify weaknesses of individuals and teams and create or co-create ad hoc training events to address weaknesses
• Works with the Installation Managers on individual performance, abilities, and capacities of the installers
• Partner with leadership on identifying systemic training gaps and propose solutions to address gaps
• Must hold a valid driver's license
• Must be comfortable ascending and descending ladders of varying heights to perform services
• Performs other duties as assigned by supervisor

Experience and Minimum Qualifications

• High School Diploma or equivalent
• 3+ years of successful experience in home construction, remodeling, and/or installation
• Track record of successfully training, coaching, onboarding subcontractors
• Strong customer service focus and ability to interact with customers
• Must have a reliable truck, van or SUV that can carry ladders
• Multi-height and adjustable ladders (28+ feet in height)
• Functioning tools to include drills, speed square, saw or grinder, etc.
• Ability to frequently be on ladders up to 3 stories of homes
• Ability to juggle various work activities and shift focus to meet the demands of different stakeholders
• Ability to thrive in a fast-paced, high-energy, team-oriented environment with a hands-on mentality
• Active listening and clear communication skills
• Detail-oriented with a focus on efficient and effective completion of tasks
• Excellent verbal and written communication skills for internal and external parties
• Ability to logically connect ideas, scrutinize arguments, and solve complex problems
• Empathetic, timely help across in-person, phone, email, and social media interactions
• Ability to manage emotions and foster positive working relationships at all levels
• Self-driven with responsibility for actions, performance, and decisions
• Familiarity and comfort with ladders of varying heights
• Basic proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project and/or Access)
• Must be legally authorized to work without sponsorship

Preferred Knowledge, Skills, Abilities or Certifications

• Prior experience in gutter and gutter protection system installation

Travel Requirements

• More than 50% domestic travel required

Overtime/Additional Hours

• May be requested to work overtime on evenings and weekends dependent on business need

Physical Requirements

• Field Office environment
• Work outside in varying temperatures and climates
• Heavy work with lifting up to 100 pounds occasionally and up to 50 pounds frequently

Diversity and Inclusion and Equal Opportunity

Leaf Home Solutions is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion. Leaf Home Solutions will recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, gender identity or expression, sexual orientation, marital status, religion, age, genetic testing results, veteran status, or physical/mental disability (except where the disability prevents the individual from performing essential functions and cannot be reasonably accommodated).