Temporary Computer Technician

Northern Gateway School Division; Whitecourt; On-site; CAD 48,000 - 63,000; Full time

Job summary

An education institution is seeking a Temporary Full-Time Computer Technician to provide on-site technical support in the Onoway Schools area. This role involves managing helpdesk requests and maintaining local area networks. Candidates should possess excellent customer service skills and a technical diploma in IT or related fields. The position is temporary until June 30 2026 with a competitive salary range depending on qualifications and experience.

Qualifications

• Demonstrated ability to provide excellent technical support.
• Experience in WAN / LAN technology support is an asset.
• Relevant work experience in IT is preferred.

Responsibilities

• Provide on-site technology support to staff and students.
• Manage and respond to helpdesk requests for technology.
• Support and maintain local area networks.

Skills

Excellent customer service skills

Troubleshooting and analytical ability

Ability to learn new concepts quickly

Collaborative and interpersonal skills

Organizational skills

Time management skills

Education

Technical diploma in Information Technology or related discipline

Tools

CISCO IT Essentials

Google Apps (G Suite / Google Workspace)

Microsoft Windows

Microsoft Office

Job description

Northern Gateway Public Schools (NGPS) invites applications for a Temporary Full-Time Computer Technician position serving the Onoway Schools area with the term ending June 30 2026 with the possibility of extension to a permanent full-time position.

Position Overview

Reporting to the Director of Information Technology the Computer Technician will provide on-site technology support to staff and students in the Onoway area schools. This position is primarily based at Onoway Jr / Sr High School and works closely with school administration and teaching staff to support day-to-day instructional and operational technology needs.

This is an onsite position; remote work is not permitted. Daily physical presence at the assigned school site is required to provide timely in-person technical support.

As a member of the NGPS Technology Team this role also collaborates with division-wide IT staff and contributes to the support and maintenance of NGPS systems and services. The technician will manage and respond to helpdesk requests for the Onoway area schools with occasional coordination and escalation to the Division Office in Whitecourt AB as required.

Key Responsibilities

• Provide support for the Wide Area Network (WAN) under Division Office direction.
• Support and maintain Local Area Networks (LANs) in consultation with school administration and the Division Office.
• Diagnose and resolve software and hardware problems.
• Install new and updated software and hardware.
• Provide in-servicing and training for staff on the use and application of software and hardware.
• Create and maintain databases of software and hardware inventory and licenses.
• Recommend upgrades to software and hardware as required.
• Troubleshoot and resolve basic issues with wireless systems LED TVs and computer technology including videoconferencing.

Qualifications & Assets

The successful candidate will demonstrate:

• Excellent customer service skills.
• Excellent troubleshooting and analytical ability.
• A strong ability to quickly learn new concepts and technologies including pedagogical and administrative technology tools.
• Superior collaborative and interpersonal skills.
• Excellent organizational and time management skills.
• Strong interpersonal skills.

Technical qualifications / assets include

• CISCO IT Essentials or equivalent certification and / or experience in WAN / LAN technology support.
• Familiarity with Google Apps (G Suite / Google Workspace).
• Familiarity with Microsoft Windows and Microsoft Office.
• A two-year technical diploma in Information Technology or a related discipline and / or relevant related work experience.

Salary

Salary Range: $48,621.12 – $62,587.76 (depending on qualifications and experience). Refer to the Northern Gateway Terms of Employment on the Division website.

Start Date & Term

Start Date: Duties will commence as soon as possible (ASAP).

Term: This is a temporary position until June 30 2026 with the possibility of extension to a permanent full-time position.

Application Process

Please email a cover letter and resume by November 28 2025. Applications will be reviewed as they are received and qualified candidates may be contacted for interviews prior to the closing date.

Additional Requirements

If shortlisted applicants must bring to the interview a Release of Results of Vulnerable Sector Check that is current within three (3) months.

We thank all applicants for their interest; however only those selected for an interview will be contacted.

Jason Yaremchuk
Director of Information Technology
Northern Gateway Public Schools