Temporary Client Advisor (Part-Time) - Toronto Yorkville

Moncler Group; Toronto; On-site; CAD 80,000 - 100,000; Part time

Job summary

A luxury fashion retailer is seeking a Client Advisor in Toronto to enhance the customer experience. You will engage clients with passion, provide product knowledge, and drive sales through client relationships. Ideal candidates should have experience in fashion retail and a client service mindset. The position offers an hourly rate of $20 to $22 along with commission and a comprehensive benefits package including healthcare and vacation time.

Benefits

Medical, dental, and vision insurance

Paid vacation time

Employee discounts

Qualifications

• At least some experience in sales roles in Fashion Retail or interest in Fashion related courses.
• Experience in Luxury and Contemporary Retail environment is a plus.
• Good image and look coherent with the Brand style.

Responsibilities

• Collects Client's valuable information throughout the journey.
• Proactively engages in 1-to-1 activities to nurture relationships.
• Drives Sales, achieving individual results.

Skills

Client service and commercial mindset

Trustworthiness

Fluency in local language

Teamwork

Education

Experience in sales roles in Fashion Retail

Job description

Overview

We are Stone Island

Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture that we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia. The opportunity to follow your own compass.

The Role:

Client Advisor - Toronto

At Stone Island we are always looking for people who share our spirit and values to drive our company forward. We are currently looking for someone to deliver on stage the Stone Island Customer Experience. With passion and authenticity, welcomes and guides each Client across our values and heritage, gets to know the Client and advises honestly and genuinely. As the direct and trusted point of reference in store, the Client Advisor builds the Stone Island community establishing and nurturing long‑lasting relationship with the Client.

Your Impact

CLIENTELING

• Collects Client's valuable information throughout the journey
• Proactively engages in 1‑to‑1 activities to nurture the relationships with Clients

PRODUCT KNOWLEDGE

• Has strong knowledge of the collection
• Provides insights on fabrics and products specificities

BUSINESS

• Drives Sales, achieving individual results and contributing to the team ones
• Maximizes sales opportunity leveraging cross selling

OPERATIONS / STOCK MANAGEMENT

• Supports BOH organization and procedures implementation as well as replenishment / transfer activities
• Supports the maintenance of the store's visual merchandising standards
• May have opening and closing responsibilities

Qualifications

• At least some experience in sales roles in Fashion Retail/ Hospitality; or interest/study in Fashion related courses
• Experience in Luxury and Contemporary Retail environment is a plus
• Client service and commercial mindset
• Trustworthiness, attendance, flexibility, agility, attitude for teamwork
• Fluency & sophistication in local language, proficiency in English - additional languages is a plus
• Good image and look coherent with the Brand style
• Openness to new technologies

Stone Island includes a reasonable estimate of the hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. A reasonable estimate of the current base hourly range is $20 per hour to $22 per hour. In addition to competitive pay, the hired candidate will also be eligible for commission and a comprehensive benefits package including medical, dental, vision, short and long‑term disability, paid parental leave, paid holidays, accrue up to 56 hours of paid vacation time, 4 personal days, employee discounts, and a retirement plan with employer contribution.

Our Shared Values

At Stone Island we aren’t led by conventions or trends, but by our own compass. Shared values we put into practice everyday to maintain our unique culture of relentless innovation.

SELF RELIANCE | SOLIDARITY | ENGINEERING MINDSET | MATERIAL OBSESSION

If you are ready to follow your compass with Stone Island, apply now!