Temporary Associate Crossiron Mills

Tapestry; Calgary; On-site; CAD 60,000 - 80,000; Full time

Job summary

A global lifestyle brand in Calgary is seeking a Sales Associate to achieve sales goals, develop product knowledge, and deliver exceptional customer service. The ideal candidate will have prior luxury goods experience and be available for store schedules that include evenings and weekends. This role emphasizes teamwork and personal connections with guests.

Benefits

Equal opportunity employer

Career development opportunities

Qualifications

• Prior luxury goods experience preferred.
• Able to work evenings and weekends.
• Standing for extended periods of time.

Responsibilities

• Achieve individual sales goals.
• Develop strong product knowledge.
• Ensure exemplary customer service.

Skills

Professional selling skills

Exceptional interpersonal skills

Ability to multi-task and prioritize

Teamwork

Customer service orientation

Education

Bachelor's degree in related field

Job description

Overview

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Job Title: Sales Associate

Primary Purpose:

The successful individual will leverage their proficiency in retail to…

Client & Service Expert

• Achieves individual sales goals.
• Develops strong product knowledge across all categories.
• Responsible for ensuring exemplary customer service by delivering the ultimate kate spade Experience.
• Able to develop a personal connection with guests through effective use of the selling skills.

Building Brand Equity

• Understand and communicate the kate spade new york aesthetic, brand philosophy and lifestyle to the customer.
• Demonstrate interest and ability to work as part of a team.

Operational Excellence

• Execute operational tasks as per company directives.
• Accurately processes all POS transactions.
• Adhere to and apply visual directives, ensure that store standards are executed daily.

The accomplished individual will possess…

• Professional selling skills and exceptional interpersonal skills
• Prior luxury goods experience preferred
• Proactive ability to multi-task and prioritize
• Works well in a team environment

An outstanding professional will have…

• Bachelor’s degree in related field preferred

Physical requirements…

• Available to work store schedule, as needed, including evenings and weekends
• Standing for extended periods of time
• Able to safely lift boxes up to 40 pounds
• Comfortable climbing ladders

Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with new and unique ideas; makes connections among previously unrelated notions; is seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without the total picture; handles risk and uncertainty well.
• Drive for Results: Exceeds goals, top performer, bottom-line oriented, pushes for results.
• Interpersonal Savvy: Relates well to all kinds of people; builds rapport and effective relationships; uses diplomacy and tact; can diffuse high-tension situations.
• Learning on the Fly: Learns quickly when facing new problems; versatile learner; open to change; analyzes successes and failures for improvement; quick to grasp underlying structures.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; articulates credible visions; develops strategic plans.
• Developing Direct Reports and Others: Provides challenging tasks; conducts development discussions; supports career goals and development plans.
• Building Effective Teams: Forges strong morale, fosters open dialogue, and defines success for the whole team.

Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at www.katespade.com.