Telemarketing - Appointment Setting

milliCare; Laval; Hybrid; CAD 45,000 - 60,000; Full time

Job summary

A cleaning service provider in Laval is seeking an Outside Sales Representative to generate leads and attract new clients. You will conduct outbound calls, understand customer needs, and collaborate with sales teams. The ideal candidate should be proficient in French, possess excellent customer service skills, and have a high school diploma or bachelor’s degree. Flexible work-from-home options are available.

Benefits

Flexible work from home options

Qualifications

• Proficient in French written and oral communication.
• Previous experience in telemarketing.
• Excellent telephone and customer service skills.

Responsibilities

• Conduct outbound calls to obtain sales appointments.
• Understand customer needs and provide options.
• Collaborate with sales teams for demos or consultations.

Skills

Customer service

Negotiation skills

Lead generation

Education

High school diploma

Bachelor’s degree preferred

Job description

Overview

MilliCare We have earned clients' trust every day since our founding in 1984 by supporting businesses with the reliable and consistent care of our global franchise network. With a focus on enhancing the longevity and appearance of commercial flooring, we are dedicated to helping businesses create a clean and healthy environment for their employees and customers.

Job Summary

We are seeking a highly motivated and energetic Outside Sales Representative to join our team. In this role, you will generate leads, attract new clients, and close deals. Your responsibilities will include creating and submitting sales reports, building rapport with new and existing customers within your territory, evaluating their needs, and negotiating successful deals. The ideal candidate has an outgoing personality, exceptional customer service and negotiation skills, and a strong desire to close deals.

Responsibilities

• Objectives of this role
• Conducting outbound calls to potential customers to obtain sales appointments for sales staff.
• Building rapport with customers, understanding their needs and providing options that could help them.
• Addressing customer concerns and overcoming objections to obtain sales appointment.
• Collaborating with sales teams to schedule appointments, demonstrations or consultations for qualified leads.
• Achieving or exceeding individual targets and goals related to lead generation, appointment setting and sales conversion.

Qualifications

• Must be proficient in French written and oral
• High school diploma, Bachelor’s degree preferred
• Previous experience in telemarketing
• Excellent telephone and customer service skills
• Strong written and verbal communication skills
• A positive attitude and ability to be persistent

Keywords: telemarketing, carpet cleaning, facility services, B2B sales, negotiation, appointment setting, overcoming objections.

Flexible work from home options available.