Telecommunications Account Agent

Good2Great Solutions; Oakville; On-site; CAD 45,000 - 65,000; Full time

Job summary

A dynamic communications firm located in Oakville, Ontario is seeking a driven Telecommunications Account Agent to engage with clients and provide tailored telecommunications solutions. The ideal candidate will possess excellent communication and organizational skills, and a proactive mindset in a sales-driven environment. Responsibilities include prospecting new business, conducting consultations, and maintaining client relationships, all while delivering exceptional service and support.

Qualifications

• Previous experience in customer service or sales preferred but not required.
• Strong organizational skills and attention to detail.
• Comfortable with direct customer contact.

Responsibilities

• Speak with potential customers and provide tailored solutions.
• Prospecting new business opportunities through community engagement.
• Conducting on-site consultations to identify business challenges.

Skills

Excellent communication

Sales proficiency

Organizational skills

Interpersonal skills

Job description

We’re passionate partners in helping businesses grow through impactful sales strategies and effective communication. We’re currently seeking a driven, personable, and professional Telecommunications Account Agent to join our expanding team and help us empower even more businesses to thrive in a fast-paced, ever-evolving marketplace.

Our mission is to empower businesses with the knowledge, skills, and tools they need to succeed in today’s competitive environment. Through innovative solutions, clear communication, and results-driven sales strategies, Mississauga Communications Advisors delivers exceptional service and tangible growth.

As a Telecommunications Account Agent, you’ll be the face of our brand, acting as a trusted advisor and connecting our clients with tailored telecommunications solutions. You’ll guide clients through our offerings, drive new sales, and provide an outstanding enrollment experience.

Telecommunications Account Agent Responsibilities

• Speak with potential customers with professionalism, understand their unique needs, and provide tailored solutions
• Prospecting new business opportunities through community engagement to build a strong and sustainable sales pipeline
• Presenting customized telecommunications products and services directly, demonstrating value, and addressing client concerns
• Conducting on-site consultations and needs assessments, identifying business challenges and aligning our telecom offerings with their operational goals
• Delivering live sales presentations and product demos to help customers visualize how our solutions can improve their operations
• Staying up to date on the latest telecom plans, technologies, and competitor offerings so you can confidently speak to value and overcome objections face-to-face
• Reporting regularly on sales activity and account updates, including meetings held, follow-ups, and outcomes of on-site visits
• Developing lasting, relationships with customers, built on integrity, consistent follow-up, and results they can see
• Collaborating closely with the Telecommunications Account Agent team to ensure a smooth transition from sale to service and to maintain a high level of client care

Telecommunications Account Agent Qualifications

• Previous experience in customer service or sales preferred but not required
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Comfortable with direct customer contact
• A proactive mindset with a love for sales and customer service
• Familiarity with telecommunications products