Technology Product Owner Principal

F. Hoffmann-La Roche AG; Mississauga; On-site; CAD 137,000 - 180,000; Full time

Job summary

Roche is seeking a Technology Product Owner Principal within the Quality Processes Products team to standardize and optimize QMS technologies, including Veeva QMS and Quality Docs, across global sites. The role drives strategy, KPI tracking, and complex deviations closure while ensuring GxP compliance and data governance.

You will lead cross‑functional teams, manage system lifecycles, and collaborate with IT and business stakeholders to deliver compliant, high‑quality solutions that support

Qualifications

• 12+ years of experience in Veeva Quality Vault or equivalent Quality platform management.
• Strong understanding of data integrity, data analytics, and software validation in regulated environments (GMP, FDA, GxP).
• Experience translating complex business requirements into standardized technical solutions.

Responsibilities

• Oversee large-scale, cross-functional systems and long-term planning.
• Manage multi-product tech lifecycles, incl. change management.
• Define product vision, roadmaps and prioritize system enhancements.
• Partner with stakeholders to ensure compliance and data governance.
• Lead cross-functional teams across global sites and IT partners.

Skills

Veeva QMS expertise

GxP compliance

Agile methodologies

Stakeholder collaboration

Education

Bachelor's or Master's in Life Sciences/CS

Tools

Veeva Quality Vault

Veeva Quality Docs

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position At Roche, we thrive to deliver more benefits to our patients as part of our 10-year Pharma vision. We serve our patients through external partnerships because access to quality products is every patient’s right. We leverage external partners in order to offer flexibility to our internal capacity at the right cost and quality. We enable our external partners to reliably deliver compliant, quality products to our supply chain customers, so that we can deliver to patients worldwide. We do this through cross-functional collaborations ensuring quality process excellence and continuous improvement.

The Technology Product Owner Principal or Sub-Product Owner in Roche PT's Quality Processes Products team plays a pivotal role in standardizing and optimizing the systems and technology that power Quality operations and data insights. The PO is responsible for defining and implementing the overall Technology strategy for PT Quality, acting as the Global Product Owner for applicable PT technologies.

Oppurtunity

• Oversee large-scale, cross-functional systems that require understanding dependencies, integrations and long-term planning.
• Leads multiple products or complex technologies through the system lifecycle management process including change management.
• Influencing and directing the future innovation through opportunities with interdepartmental and industry collaborations.
• Translating complex business use cases and requirements into standardized, compliant technology solutions, requiring a blend of technical expertise and business acumen.
• Champion cross-functional collaboration and ensure the team fosters strong partnerships with internal and external stakeholders.
• Focuses on multi-stakeholder alignment across teams.
• Proactively identify opportunities to leverage technology innovations to improve business efficiency and outcomes.
• Drive the integration of technology-driven solutions to stay ahead in a competitive and rapidly changing industry landscape.
• Initiate, manage and close complex deviations, CAPAs or changes and support audits/ regulatory inspections as required.
• Define and monitor Key Performance Indicators (KPI's) for IT System and product performance, efficiency and user satisfaction.
• Serve as a global Principal Product Owner for QMS technologies (specifically Quality Vault QMS but can include Veeva Quality Docs), effectively translating complex business requirements into standardized technical solutions.
• Manage the integration and structural nuances of the Veeva QMS and or Quality Docs ecosystem, ensuring seamless data flow, reporting, and interface connectivity across global manufacturing and commercial sites.
• Direct the entire system lifecycle including upgrades, system replacements, and retirements - while strictly adhering to established change management processes.
• Partner closely with key Business Stakeholders and IT to define the product vision, align roadmaps, manage feature backlogs, and prioritize system enhancements.
• Act as the dedicated Business Data Steward, ensuring unwavering GxP compliance, strict data governance, and adherence to global quality policies.
• Mobilize and lead high-performing, cross-functional teams spanning global functions, sites, IT partners, and validation functions.

Who You are

• You possess deep technical expertise: You bring 12+ years of experience in Veeva Quality Vault or equivalent Quality platform management - ideally Veeva QMS and Veeva Quality Docs.
• You are strategically and academically qualified: You hold a Bachelor's or Master's degree in Life Sciences, Computer Science, or a related field (or an equivalent qualification like a Federal Diploma of Higher Education) combined with a proven track record in formulating long-term computer system strategies.
• You are an expert in regulated environments: You possess a strong understanding of data integrity, data analytics, and software validation within validated or controlled pharmaceutical/healthcare environments (GMP, FDA, GxP).
• You are an Agile collaborator and communicator: You are highly skilled at utilizing Agile methodologies and possess exceptional communication skills to convey technical findings and recommendations to both technical and non-technical audiences.
• You are an Agile collaborator, skilled at utilizing Agile methodologies to manage product backlogs and successfully adapting iterative delivery to meet strict computer system validation (CSV) and GxP release requirements.
• You are a proactive problem solver: You possess a technical foundation paired with sharp business acumen, allowing you to troubleshoot intricate system issues, navigate escalation paths and adapt setups to meet diverse site-specific needs.

Relocation not available for this position

The expected salary range for this position based on the primary location of Mississauga is 136,936.00 and 179,728.50 of hiring range. Actual pay will be determined based on experience, qualifications, and other job-related factors as determined by the company.

We use artificial intelligence to screen, assess or select applicants for this role. This posting is for an existing vacancy at Hoffmann-La Roche Ltd.

Who we are A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let's build a healthier future, together. Roche is an Equal Opportunity Employer. We believe it's urgent to deliver medical solutions right now - even as we develop innovations for the future. We are passionate about transforming patients' lives. We are courageous in both decision and action. And we believe that good business means a better world. That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. We are proud of who we are, what we do, and how we do it. We are many, working as one across functions, across companies, and across the world. We are Roche.