Technology Lead - Product Owner

Infosys; Toronto; On-site; CAD 93,000 - 123,000; Full time

Job summary

Infosys seeks a Product Manager to serve as Product Owner for AI-enabled products, shaping the vision, strategy, and roadmaps. You will translate customer needs into outcomes, optimize end-to-end journeys, and align stakeholders across product life cycles.

Based in the Toronto area, you will work with data, design, and engineering to ensure responsible AI, privacy, and security, while leading discovery, refinement, and delivery with agile methods.

Qualifications

• Located within commuting distance of Toronto/Mississauga or willing to relocate.
• Bachelor’s degree or foreign equivalent; three years of progressive experience in lieu of education is considered.
• At least 4 years of Information Technology experience.
• Authorized to work for any employer in Canada without sponsorship.

Responsibilities

• Own the product vision, strategy, roadmap, and delivery of AI-enabled customer experiences.
• Translate customer and business needs into product outcomes and prioritize backlog by value and impact.
• Align business, technology, design, data, and delivery stakeholders throughout the product life cycle.
• Define epics and user stories, acceptance criteria, and release plans in Jira/Confluence.
• Monitor product success metrics and guide continuous improvement based on insights.

Skills

Product ownership

AI product experience

Agile methodologies

Jira

Confluence

Stakeholder management

Backlog prioritization

User journeys

Education

Bachelor's degree

Tools

Jira

Confluence

Job description

Infosys is seeking a Product Manager. In this role, you will serve as the Product Owner for AI-related products and features, owning the product vision, strategy, roadmap, and delivery of AI-enabled customer experiences. You will translate customer and business needs into product outcomes, optimize end-to-end customer journeys, prioritize the backlog based on value and impact, and align business, technology, design, data, and delivery stakeholders throughout the product life cycle.

Required Qualifications

• Candidate must be located within commuting distance of Toronto/Mississauga, Ontario or be willing to relocate to the area. This position may require travel.
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of Information Technology experience.
• Candidates authorized to work for any employer in Canada without employer based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualification

• A minimum of 6 years of experience in product management, product ownership, or a comparable role delivering complex digital products.
• Strong experience defining product vision, strategy, roadmaps, outcome-based goals, and value propositions aligned with business objectives and customer needs.
• Experience owning AI-enabled products or features, including defining use cases, validating customer value, partnering with data and engineering teams, and considering responsible AI, privacy, security, and model performance.
• Strong expertise in mapping and optimizing end-to-end customer journeys across digital touchpoints using customer research, analytics, feedback, and experimentation.
• Proven ability to own, refine, and prioritize product backlogs based on customer impact, business value, effort, risk, dependencies, and measurable outcomes.
• Experience creating epics, user stories, acceptance criteria, release plans, and product documentation using Jira and Confluence.
• Strong understanding of Agile product delivery methodologies, including Scrum and Kanban, with experience leading discovery, refinement, sprint planning, reviews, and release readiness.
• Strong stakeholder-management skills, with the ability to align executives, business teams, UX, engineering, architecture, data, operations, and delivery teams around product priorities and trade-offs.
• Ability to define and track product success metrics, analyze customer and product data, and use insights to guide prioritization and continuous improvement.
• Strong analytical, decision-making, communication, facilitation, negotiation, and problem-solving skills.
• Experience in the telecom domain, particularly with customer-facing mobile and web applications, is an added advantage.

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face. Extensive travel may be required as per client and project needs.

Estimated annual compensation range for the candidate based in the below location will be:

Ontario: $ 92740 to $ 123375

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.