Technology Business Lead, Digital Wealth - Tangerine

Tangerine Bank; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading Canadian digital bank in Toronto is looking for a Technology Business Lead for Digital Wealth. The ideal candidate will have over 5 years of experience and a strong focus on stakeholder alignment, management of requirements, and customer-centric solutions. Candidates should demonstrate strong analytical skills and an agile mindset. This role offers workspace flexibility and benefits from Scotiabank's programs.

Benefits

Access to online courses

Flexible workspace

Employee benefits and pension programs

Qualifications

• 5+ years of experience in a Technology Business Lead role.
• Extensive experience in aligning stakeholders.
• Ability to work in fast-paced environments.

Responsibilities

• Capture and document product vision with stakeholders.
• Communicate and distribute requirements to stakeholders.
• Manage requirements activities throughout the delivery life cycle.

Skills

Stakeholder alignment

Analytical skills

Agile mindset

Customer-centric mentality

Presentation skills

Tools

MS Word

MS Visio

JIRA

Confluence

Job description

Overview

Requisition ID: 239606

Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.

Technology Business Lead, Digital Wealth - Tangerine (Toronto, ON)

Two (2) full-time permanent positions available

As Canada’s leading digital bank, Tangerine technology is at the heart of everything we do. We have redefined what digital banking is, and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration.

Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape!

Responsibilities

• Work with the Product Owner, Technical Lead and stakeholders to capture and document the product vision.
• Responsible to thoroughly understand and communicate stakeholder requirements and distribute relevant information, documentation and artifacts to stakeholders.
• Responsible for the preparation, completion and compliance of business requirements based on business needs; go to person for clarity of vision & requirements.
• Discover & elicit requirements using interviews, document analysis, requirements workshops, surveys, use cases, scenarios, business analysis and workflow analysis.
• Supports the Product Owner to manage requirements related activities and deliverables throughout the delivery life cycle (e.g. change requests, issues, risks, schedules, status reporting etc.).
• Work with the Delivery Teams to identify, anticipate, assess, manage and resolve issues and risks related to requirements' activities and deliverables.
• Translate standard business requirements into user stories & acceptance criteria.
• Support story mapping by decomposing epics into user stories.
• Support the Product Owner with data insights to drive customer centric experiences and priorities.
• Proactively communicate and collaborate with external and internal stakeholders.
• Work collaboratively with cross-functional matrix teams to develop and maintain thorough knowledge of product, system and process capabilities & promote customer centric solutions.
• Execute and maintain the requirement traceability matrix to meet audit requirements.

Qualifications

• 5+ years of experience in a Technology Business Lead role with preference to experience in the digital space (Mobile, Web/Online)
• Agile mindset & comprehensive knowledge and experience in various delivery models including; agile, waterfall, hybrid frameworks
• Extensive experience with aligning stakeholders and communicating information that enables transparency on the underlying issues and potential solutions.
• Strong analytical skillset & customer centric mentally required
• High proficiency in MS Word and MS Visio and thorough experience with as-is to-be process flow mapping and sequence diagrams
• High proficiency in the use of JIRA / Confluence
• Strong presentation, facilitation, analysis and problem solving skills
• Able to work independently with focus on time management to meet deadlines
• Ability to deliver seamless execution whether on-site or remote
• Ability to work in a fast paced, demanding and rapidly changing environment
• Effective leadership skills
• Detail-oriented with a high degree of accuracy and results-oriented; be diligent and work with a sense of urgency
• Very strong organizational sense and effective time and priority management
• Excellent verbal and written communication skills and the ability to interact professionally with diverse groups, managers and subject matter experts and ability to negotiate effectively.
• Strong strategic relationship skills
• Technical background is considered an asset
• International Institute of Business Analysis (IIBA) certification, Certified Scrum Master, SAFe Agile Certified, CSPO are considered assets

What's in it for you?

• You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!
• You will have access to thousands of online and in person courses so you can shape your career growth with the support from diverse industry leaders.
• You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.
• You belong here, we are equal and un-complicated. Bring your true self to work, dress codes don’t apply here.
• You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.

*Tangerine employees participate in Scotiabank’s pension & benefits programs (available to permanent employees)

Location(s): Canada : Ontario : Toronto

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.