Technology Analyst

City of Barrie; Barrie; On-site; CAD 70,000 - 90,000; Full time

Job summary

A municipal government in Ontario is seeking a Technology Analyst who will provide IT support for its operations. The role involves ensuring the technology infrastructure is functioning, planning required systems, and supporting staff. Candidates should have a relevant university degree along with five years of related experience in IT, including skills in network technology and support. This full-time position offers a hybrid work model.

Qualifications

• Five (5) years of experience performing duties related to information technology.
• Experience installing, configuring, supporting, and troubleshooting computer network technology.

Responsibilities

• Ensure technology infrastructure hardware and systems are operational.
• Support first-line staff and plan required infrastructure.
• Participate in technology purchasing decisions and project teams.

Skills

Problem Solving

Time Management

Verbal Communication

Written Communication

Interpersonal

Organizational

Education

Four (4) year University Degree in Computer Information Systems or related discipline

Cisco or Microsoft certification or equivalent

Tools

Windows Desktop and Server OS

Microsoft Office

Microsoft Project

Microsoft Visio

Microsoft SharePoint

Job description

Technology Analyst

Permanent Full-time

Location: Barrie, Ontario (Hybrid)

Posting Number: PC-25-68

Application Deadline: Wednesday, November 26, 2025 at 11:59 pm

Opportunity

The Information Technology Department provides information technology expertise and professional services to all City departments, affiliated agencies (Barrie Public Library, Barrie Police Services) and area municipalities receiving Barrie fire dispatch services. The Department is responsible for delivering, administering, managing and supporting (in partnership with the business units) all data and voice communications, including but not limited to network infrastructure, servers, storage infrastructure, printers, computing infrastructure, applications and software, databases, web services, geographic information systems, and project and portfolio management. The Department provides daily technology support to over 1100 users at more than 40 City locations across the City.

The Technology Analyst position is the information technology support pillar for the City of Barrie. This position works to ensure that technology infrastructure hardware and systems are working properly and to support first-line support staff. They plan and architect the infrastructure that is required for the City to operate. This position may provide input into technology purchasing decisions and participate on project teams and committees as required. Ultimately this position exists to ensure staff have working technology and quality training in order to allow them to do their own jobs effectively.

Qualifications

• Four (4) year University Degree in Computer Information Systems, or related discipline.
• Completion of a network or information technology based certification, such as Cisco or Microsoft certification or equivalent upon hire.

Don’t meet the credentials as outlined but have years of directly related experience? Please see the City’s Education Equivalency Policy to determine if you may qualify for equivalency. Further information is available at www.barrie.ca / government-news / jobs.

• Position Equivalency Code: F

Experience

• Five (5) years of experience performing duties related to the major responsibilities of the position.
• Demonstrated experience installing, configuring, supporting, and troubleshooting computer network technology including wireless communications protocols, Windows servers, routers, data switches, Active Directory, Azure Active Directory, Microsoft 365, DHCP, DNS, WINS, and other networking protocols.

Knowledge / Skill / Ability

• Working knowledge of the following principles and standards: Exchange Server, SQL Server, Backup / Archive software, and Linux; project management fundamentals and ITIL.
• Demonstrated ability to manage vendor relationships and achieve desired performance outcomes while maintaining a positive working relationship.
• Commit to continuous learning and professional development.
• Intermediate skills include: Interpersonal; Organizational; Problem Solving; Time Management; Training; Verbal Communication; Written Communication.
• Intermediate computer literacy using the following systems and software: Windows Desktop and Server OS, Microsoft Office, Microsoft Project, Microsoft Visio, Microsoft SharePoint.

Conditions of Employment

• Satisfactory Criminal Record Check.
• Please note that this is a requirement of the position for any new employees to the City of Barrie in accordance with the Police Record Check Policy. Existing employees who have met this criteria will be exempt from this requirement.