Technologist, Montreal Teleport and Remote Operations

Telesat; Montreal; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading satellite communications provider based in Montreal is seeking a Technologist to manage and maintain teleport infrastructure and ensure reliable operations. The ideal candidate will provide level 2 support for network systems, coordinate with engineering teams, and possess a degree in Electronics or a related field. The role requires strong interpersonal skills, familiarity with RF systems, and some travel for support. Join a company that values diversity and offers a dynamic work environment.

Benefits

Equal opportunity employer

Support for job accommodations

Qualifications

• 2-5 years of experience preferred.
• Ability to work independently with minimal supervision.
• Knowledge of network management protocols (SNMP, SYSLOG) desirable.

Responsibilities

• Manage and maintain Eastern Teleports infrastructure.
• Provide level 2 support for Telesat hub and network systems.
• Travel for installations and maintenance support.

Skills

Interpersonal skills

Customer service skills

Familiarity with RF systems

Knowledge of IP based LAN/WAN networks

Familiarity with telecommunications test equipment

Scripting tools knowledge

Education

Electronics/Telecommunications Technologist Diploma

Tools

Spectrum analyzers

Power meters

Digital voltmeters

Transport stream analyzers

Job description

Telesat (Nasdaq and TSX: TSAT) is a leading global satellite operator, providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecommunications, corporate and government customers for over 50 years. Backed by a legacy of engineering excellence, reliability and industry‑leading customer service, Telesat has grown to be one of the largest and most successful global satellite operators.

Telesat Lightspeed, our revolutionary Low Earth Orbit (LEO) satellite network, scheduled to begin service in 2027, will revolutionize global broadband connectivity for enterprise users by delivering a combination of high capacity, security, resiliency and affordability with ultra‑low latency and fiber‑like speeds. Telesat is headquartered in Ottawa, Canada, and has offices and facilities around the world.

The company’s state‑of‑the‑art fleet consists of 14 GEO satellites, the Canadian payload on ViaSat‑1 and one LEO 3 demonstration satellite. For more information, follow Telesat on X and LinkedIn or visit www.telesat.com.

The Technologist, Montreal Teleports and remote operations, will manage and maintain Eastern Teleports infrastructure. Including but not limited to Northern communities (Northern Quebec) for which Telesat provides phone services to all of Nunavik. In addition, they will maintain satellite gateways, site and system programming, daily checks, and overall preventive maintenance of the satellite systems.

Main Responsibilities:

• As part of the Network Support group within Operations, provide level 2 support for Telesat hub and network systems.
• Work closely with Telesat Engineering and other staff in the implementation or modification of Telesat and customer systems.
• Travel to support remote group, for installations as well as corrective maintenance is required.
• Create and update Teleport services documentation and procedures as required.
• Work directly with Telesat customers and/or third‑party suppliers as required.
• Maintain a clean, safe and professional workspace.

Education and Experience required:

• Electronics/Telecommunications Technologist Diploma, or the equivalent.
• Strong interpersonal skills, strong customer service skills required.
• Familiarity with RF systems, especially satellite‑based RF systems is an asset.
• Knowledge of IP based LAN/WAN networks and routing protocols (Ethernet, TCP/IP, UDP/IP, RIP, EIGRP, OSPF, BGP, VLAN, QinQ).
• Familiarity with interconnection of network devices and complex network architecture.
• Familiar with various types of telecommunications test equipment.
• 2‑5 years of experience would be an asset.
• Knowledge of basic scripting tools and Network Management protocols (SNMP, SYSLOG) would be an asset.
• Familiarity with MS Office suite.

Equipment used:

• Various communications and RF uplink and downlink components are used.
• High power amplifiers, upconverters, downconverters, routers, switches, video encoders, servers.
• Various pieces of test gear are used such as spectrum analyzers, radiation meters, power meters, digital voltmeters, transport stream analyzers, video analyzers, LAN analyzers and frequency counters.

Decision Making and Supervision:

• The Eastern Teleports & Remote Technologist is expected to make decisions as to the correct course of action to take when an alarm is received or when a problem is reported or discovered on a teleport service or system. The technologist is expected to perform planning in executing on assigned maintenance tasks and duties.
• Supervision of contractors or customers working at a Telesat or customer location is sometimes required. Senior technologist will be expected to provide supervision and guidance to junior technologists. The Eastern Teleports & Remote Technologist is expected to take the lead role in troubleshooting network issues or in implementing changes to a network or hub system.

Working Conditions:

• Shift work (weekday) as required and the ability to work in an unsupervised environment is a requirement of this position.
• On call support on a rotational basis is part of this role.
• Frequent travel is a requirement of this position.

Other requirements: The successful candidate must be able to work in Canada and obtain Government of Canada clearance.

At Telesat, we take pride in being an equal opportunity employer that values equality in the workplace. We are committed to providing the best candidate experience possible including any required accommodations at every stage of our interview process. All qualified applicants that have been selected for an interview that require accommodations, are advised to inform the Telesat Talent team accordingly. We will work with you to meet your needs. All accommodation information provided will be treated as confidential.