Technologist

Telesat; Winnipeg; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading satellite communications provider in Canada is seeking a Technologist to ensure the operations and maintenance of the Winnipeg Teleport facility. Responsibilities include maintaining networking hardware, troubleshooting complex data networks, and providing customer service. Candidates should have a 3-year Electronics/Telecommunications Diploma and strong troubleshooting skills. This position requires flexibility for on-call shifts and potential remote travel.

Qualifications

• Understanding of network fundamentals such as TCP/IP and LAN/WAN.
• Familiarity with complex IP networks and VPN technology.
• Knowledge of Microsoft and Unix-based operating systems.

Responsibilities

• Perform corrective and preventative maintenance on networking hardware.
• Troubleshoot complex data networks.
• Provide on-the-job training to Field Service Representatives.

Skills

Electrical troubleshooting

RF network knowledge

Customer service

Team collaboration

Mechanical skills

Education

3-year Electronics/Telecommunications Technologist Diploma

Tools

Telecommunications test equipment

Job description

Telesat (NASDAQ and TSX: TSAT) is a leading global satellite operator, providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecommunications, corporate and government customers for over 50 years. Backed by a legacy of engineering excellence, reliability and industry-leading customer service, Telesat has grown to be one of the largest and most successful global satellite operators.

Telesat Lightspeed, our revolutionary Low Earth Orbit (LEO) satellite network, scheduled to begin service in 2027, will revolutionize global broadband connectivity for enterprise users by delivering a combination of high capacity, security, resiliency and affordability with ultra-low latency and fiber‑like speeds. Telesat is headquartered in Ottawa, Canada, and has offices and facilities around the world.

The company’s state‑of‑the‑art fleet consists of 14 GEO satellites, the Canadian payload on ViaSat‑1 and one LEO 3 demonstration satellite. For more information, follow Telesat on X and LinkedIn or visit www.telesat.com.

The Technologist is responsible for the provision of day‑to‑day operations and maintenance of the Winnipeg Teleport facility, ensuring preset serviceability numbers are met or exceeded.

Responsibilities

• Perform corrective and preventative maintenance on networking hardware, such as routers, switches, and firewalls.
• Thorough understanding of complex data networks and backhaul configurations.
• Troubleshooting of complex data networks.
• Perform preventative and corrective maintenance to IF and RF hardware such as up/down converters, klystron high power amplifiers (KHPA), traveling wave tube amplifiers (TWTA), modulators and multiplexers.
• Participate in the installation and commissioning of new and expansion services with engineering personnel, demonstrating thorough understanding of the systems.
• Complete pertinent documentation associated with maintenance and/or installation tasks.
• Complete customer required reports and maintenance documentation.
• Responsible for the operations and maintenance of Power, HVAC, and supervisory and control systems.
• Perform corrective and preventative maintenance on complex antenna systems and subsystems.
• Provide TT&C support on multiple system configurations.
• Have the ability to work directly with Telesat customers and/or third‑party contractors.
• Provide on‑the‑job training to Field Service Representatives (FSR’s) and assist in remote troubleshooting as required.
• Ability to work in a team environment and independently with minimal supervision.

Requirements

• 3‑year Electronics/Telecommunications Technologist Diploma, or the equivalent
• Understanding of Network fundamentals such as TCP/IP and LAN/WAN
• Familiarity with complex IP networks, routing protocols and VPN technology.
• Familiar with various types of telecommunications test equipment
• Ability to demonstrate solid troubleshooting skills and prioritize the resolution of events
• Knowledge of Microsoft and Unix based operating systems, applications and tools.
• Familiarity with Radio Frequency (RF) equipment and systems.
• Strong mechanical skills due to the complexity of antenna maintenance routines and troubleshooting, and facility support equipment.
• Must have strong interpersonal and customer service skills.

Working conditions

• The Winnipeg Teleport operates Monday through Friday 0800-1600, with 24X7 on‑call coverage and some shift work. The ability to work in an unsupervised environment is a requirement of this position. There is also the potential for remote travel. Must have a valid driver’s license. CGP clearance required.

The successful candidate must be able to work in Canada and obtain clearance under the Canadian Controlled Goods program (CGP).

At Telesat, we take pride in being an equal opportunity employer that values equality in the workplace. We are committed to providing the best candidate experience possible including any required accommodations at every stage of our interview process. All qualified applicants that have been selected for an interview that require accommodations, are advised to inform the Telesat Talent team accordingly. We will work with you to meet your needs. All accommodation information provided will be treated as confidential.