Technician, Product administration

Desjardins Group; Montreal; Hybrid; CAD 50,000 - 65,000; Full time

Job summary

A financial services corporation in Montreal is seeking a Product Administration Technician for a temporary position. You will provide administrative support, solve technical problems, and enhance processes. The ideal candidate has a college diploma and at least two years of relevant experience. Knowledge of French is required. This role offers a competitive salary, flexible vacation, and a defined benefit pension plan.

Benefits

Competitive salary and annual bonus

4 weeks of flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness expenses

Telework equipment reimbursement

Qualifications

• A minimum of two years of relevant experience.
• Knowledge of French is required.

Responsibilities

• Provide technical support for projects and operational issues.
• Conduct technical studies, research and analysis.
• Prepare technical notes to enhance skills and knowledge.
• Help practitioners follow processes and use business solutions.
• Review information requests and conduct research.
• Design, produce and analyze reports.

Skills

Action oriented

Customer Focus

Decision quality

Differences

Nimble learning

Situational adaptability

Education

College diploma in a related field

Job description

Temporary position for 6 months

If the temporary position becomes permanent, the selected candidate will then have the opportunity to obtain the position on a permanent basis.

As a product administration technician, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You serve as technical collaborator and provide discipline-specific support for your unit’s activities, initiatives and processes. The ability to tailor your approach as needed is therefore essential. You research and analyze processes, information management and data processing. You draw on your sound decision-making skills to solve technical problems and help develop and improve methods and procedures. More specifically, you will be required to:

• Provide technical support for projects and operational issues
• Conduct technical studies, research and analysis. Serve as resource person for the submission of solutions and action plans
• Prepare technical notes to enhance the skills and knowledge of users and their teams
• Help practitioners follow your unit’s processes and use its business solutions, tools and systems
• Review information requests and conduct research to respond in accordance with standards and policies
• Design, produce and analyze reports on your sector’s activities.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

#LI-Remote

What you bring to the table

• College diploma in a related field
• A minimum of two years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required

Action oriented, Customer Focus, Decision quality, Differences, Nimble learning, Situational adaptability

Trade Union (If applicable)

DGOPP-MTL-SEPB 575 (00011) (2015-01-01 - )

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Administration (FG)

Unposting Date

2025-12-4