Technician lI - Audio Visual

Paladin Technologies; Calgary; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading AV installation company in Calgary seeks an experienced technician to lead large commercial AV installation projects. Candidates should have 3-5 years of relevant experience, particularly with AV systems like Crestron and BiAmp. Responsibilities include installing cabling infrastructure, mentoring team members, and ensuring customer satisfaction. The ideal applicant will possess excellent communication skills and problem-solving abilities, and be comfortable working in various environments. This position offers exciting challenges in a supportive work culture.

Benefits

Continued training

Challenging projects

Qualifications

• 3-5 years’ experience installing AV Systems or from an electrical/construction environment.
• Valid Driver’s License with clean abstract.
• Must be able to pass a background check.

Responsibilities

• Support, lead, and mentor team members.
• Install audio/visual equipment and cabling infrastructure.
• Interact with customers ensuring inquiries are handled professionally.

Skills

Excellent written and verbal communication skills

Strong troubleshooting and problem-solving skills

Ability to follow instructions and take responsibility

Flexibility to work in various environments

Education

Post-secondary education in electronics, electrical, telecommunications, or equivalent

Tools

Tools for AV installation

Job description

Paladin Technologies has emerged as the largest complex systems integrator in Canada. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support.

The experts that make up Paladin’s teams stay at the forefront of the changing technology landscape through continued training, complex client projects, and company support. As Paladin continues to grow, we continue to provide our employees with exciting challenges and a rewarding career.

We are looking for someone with 3‑5 year of experience to lead large commercial AV installation projects. The successful candidate will have previous experience working with AV systems such as the following but not limited to: Crestron, BiAmp, Cisco and Extron.

RESPONSIBILITIES

• Support, lead, and mentor team members.
• Install and service cabling infrastructure and audio/visual devices; includes pre‑wiring, installation, termination, testing, reporting, and labelling per specifications/drawings.
• Install audio/visual equipment, including audio and video conferencing equipment, distributed audio, digital signage, sound reinforcement, control systems, public announcement systems and all presentation systems.
• Interact with customers and prospects, ensuring all inquiries are handled professionally.
• Ensure that safety and incident reporting procedures are followed.
• Complete detailed and accurate paperwork.
• Support, lead, and mentor team members.
• Design systems and layout.
• Maintain a high level of safety and professionalism.
• Lead projects at a site level, manage a team of junior technicians as necessary.
• Other duties as required.

REQUIRED QUALIFICATIONS

• Excellent written and verbal communication skills, with keen attention to detail
• Flexibility to work in a variety of environments, from construction sites to finished corporate offices
• 3‑5 years’ experience installing AV Systems preferred but experience from an electrical, mechanical and/or construction environment will be considered
• Comfortable working at heights
• Strong troubleshooting and problem‑solving skills.
• Proficiency in the use of relevant tools and equipment.
• Strong problem‑solving skills
• Valid Driver’s License with clean abstract
• Must be able to pass a background check

PREFFERED QUALIFICATION

• Certification with Crestron, QSC, CTS, Extron and BiAmp would be considered an asset
• Post‑secondary education in electronics, electrical, telecommunications, or equivalent would be an asset

PROFESSIONAL COMPETENCIES

• Knowledge of safe and proper use of hand and power tools.
• Ability to follow instructions, solve practical problems, and take responsibility for assigned tasks with appropriate guidance.
• Strong organizational skills to manage workload and support effective project delivery.
• Clear communication skills, including the ability to write simple correspondence and present information in small group or one‑on‑one settings.
• Strong interpersonal skills with the ability to interact effectively across diverse teams and customer environments.
• Demonstrated ability to work collaboratively as part of a team.
• Flexibility and adaptability in response to changing priorities, environments, and organizational needs.

PHYSICAL DEMANDS

• While performing the duties of this job, the employee is regularly required to stand, climb, walk, sit, push, pull, squat, crawl, and stoop. The employee is regularly required to use hands to finger, handle, feel objects, and type on keyboard; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus. The use of power tools will be required to effectively perform this position. The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet).

WORKING CONDITIONS

• While performing the duties of this job, the employee will be exposed to outdoor weather conditions, work on job sites, may be required to travel to and from job site locations, may work in a typical office environment, and is occasionally exposed to construction equipment. The noise level in the work environment is usually moderate. Confined space entry may be required. High work may be required.

COMPANY INFO

Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low‑voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP‑certified project managers, CTS‑ and RCDD‑certified design engineers, coordinators, and administrative resources. Paladin has offices coast to coast across the United States and Canada, and nearly 1,700 talented and committed professionals dedicated to custom‑crafting and installing technology solutions for clients requiring Integrated Security, Network Infrastructure, Audio Visual, Fiber Optics/OSP, Structured Cabling, and more. We are always at the forefront of the changing technology landscape, and through continued training, complex client projects, and company support, we provide our colleagues with exciting challenges and a rewarding career as Paladin continues to grow.

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 1-855-296-3199 to speak with Human Resources and let us know the nature of your request.

We thank you for your application, however only those selected for an interview will be contacted.