Technician - Advanced, Cable Repair Technician

Bell Canada; Drummondville; On-site; CAD 50,000 - 70,000; Full time

Job summary

A telecommunications company in Drummondville is hiring for a frontline role focused on installing, repairing, and maintaining services. The ideal candidate should have strong skills in French and a college diploma in electronics or telecommunications. This full-time position offers competitive compensation and a comprehensive benefits package.

Benefits

Competitive salary

Medical, dental, vision, and mental health benefits

35% discount on services

Qualifications

• Candidates must hold a valid driver's license Class 5.
• Capable to lift and carry heavy weight.
• Capable to climb telephone poles and carry ladders.
• Intermediate knowledge of cable repair test sets tools.

Responsibilities

• Repair the aerial and underground fibre optic and/or copper network.
• Perform preventive maintenance activities.
• Professionally represent the company with public and customers.
• Communicate positively with customers and contractors.

Skills

Fluent in French

Working knowledge of English

Good manual dexterity

Customer satisfaction focus

Ability to work autonomously

Ability to work in a team

Education

College diploma in electronics or telecommunications

Minimum of high school diploma (for some candidates)

Tools

Knowledge of computer software environments

Basic knowledge of Microsoft Office

Job description

Overview

In Field Services you will be a part of the frontline team that delivers our services to consumers and businesses across Canada. Every day, you’ll inspire others by providing the best customer experience as you install, repair and maintain Bell’s services and network for our residential and business customers. At Bell, you’ll be on the frontline of our commitment to delivering an outstanding end-to-end experience that helps set us apart in digital connections and next generation services. The Quebec Field Operations team in Bell Canada is responsible for maintaining the outside cable network providing voice and data services to customers in the consumer Bell Business markets.

Responsibilities

• Repair of the aerial and underground fibre optic and/or copper network
• Perform preventive maintenance activities
• Work with engineering plans / MOP to determine work procedures to be followed
• Professionally represent Bell with the public and customers
• Communicate in a positive manner with customers and contractors

Prerequisites

• For candidates who are part of the Craft and Services bargaining unit: a college diploma in electronics or telecommunications, or equivalent work experience
• For candidates from outside the Craft and Services bargaining unit: a college diploma in electronics or telecommunications, or equivalent work experience; a minimum of a high school diploma
• Fluent in French, working knowledge of English
• Hold a valid driver\'s license Class 5
• Possess good manual dexterity and able to work with different hand tools
• Capable to lift and carry heavy weight
• Capable to climb telephone poles and/or climb and carry ladders
• Capable to kneel and bend and work in areas with restricted movement
• Capable of differentiating coloured wires (colour code)
• Capable to safely execute all functions/aspects of the job and meet all safety requirements associated with the work equipment
• Intermediate knowledge in all aspects of repair and maintenance of underground, aerial and buried copper
• Intermediate knowledge of computer software environments to perform tasks (example: viewing cable schematics)
• Intermediate knowledge of outside plant specifications for buried, aerial and underground applications
• Intermediate knowledge of telephone network structures (conduits, strands, cables, poles, splices, etc.)
• Intermediate knowledge of cable repair test sets tools
• Basic knowledge of Microsoft Office (Word, Excel, Mails)
• Ability to act with a focus on customer satisfaction
• Ability to work autonomously and with minimal supervision
• Ability to work in a team environment

Working conditions

The candidate must be able to work outdoors in various weather conditions and may be called upon to work variable schedules according to business needs (schedules within a given day are prepared by the Company with due consideration to seniority), to participate in a standby program and work overtime as needed. Available and flexible to work days, evenings, nights, weekends, and statutory holidays as needed.

Note that many working conditions are subject to terms outlined in the collective agreement. Adequate knowledge of French is required for positions in Quebec.

Additional Information

Position Type: Union

Job Status: Regular - Full Time

Job Location: Canada : Quebec : Drummondville

Work Arrangement: Full-time in office (meaning that you will be required to perform your work on-site)

Application Deadline: 11/12/2025

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you\'ll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you\'ll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [e-mail] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

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