Technician

Sir Grout Chandler; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading tile and grout restoration company in Vancouver seeks a skilled Tile and Grout Restoration Technician to restore surfaces and provide exceptional client service. Ideal candidates have attention to detail and strong problem-solving skills. The role offers competitive pay and personal development opportunities in a supportive environment.

Benefits

Health Savings Account

Paid time off

401(k) matching

Bonus based on performance

Opportunity for advancement

Qualifications

• Previous Tile and Grout Restoration Experience is preferred but not required.
• Excellent communication and interpersonal skills.
• Keen eye for detail to deliver impeccable results.

Responsibilities

• Utilize specialized cleaning equipment to restore tile and grout surfaces.
• Apply color sealing to grout lines for protection against stains.
• Interact with clients in a professional and courteous manner.

Skills

Attention to Detail

Customer-Focused

Problem-Solving Skills

Job description

• Supportive and collaborative work environment
• Health Savings Account
• Paid time off
• 401(k) matching
• Bonus based on performance
• Opportunity for advancement

About Us:
Sir Grout is a leading provider of tile and grout restoration services, committed to revitalizing surfaces and transforming spaces. As we continue to grow, we are seeking a skilled Tile and Grout Restoration Technician to join our team in Vancouver, WA. If you have a passion for precision, an eye for detail, and experience in tile and grout restoration, we want you to be part of our journey.

Job Description:
As a Tile and Grout Restoration Technician at Sir Grout, you will play a key role in restoring the beauty of tiled surfaces, providing exceptional service to our clients. Your responsibilities will include:

Key Responsibilities:

• Tile and Grout Cleaning: Utilize specialized cleaning equipment and solutions to clean and restore tile and grout surfaces.
• Grout Color Sealing: Apply color sealing to grout lines, ensuring a fresh and uniform appearance while providing protection against stains.
• Tile and Grout Repair: Conduct minor repairs to cracked or damaged tiles and grout, restoring surfaces to their original condition.
• Surface Inspection: Assess the condition of tiled surfaces and provide recommendations for restoration or maintenance.
• Customer Interaction: Interact with clients in a professional and courteous manner, addressing any questions or concerns and ensuring satisfaction with the restoration process.
• Equipment Maintenance: Properly maintain and care for cleaning equipment to ensure optimal performance and safety.

Requirements:

• Previous Tile and Grout Restoration Experience is preferred but not required:
• Attention to Detail: A keen eye for detail and precision to deliver impeccable results and exceed client expectations.
• Customer-Focused: A customer-centric approach with excellent communication and interpersonal skills.
• Problem-Solving Skills: Ability to identify and address challenges in the restoration process.
  
  

Compensation: $22.00 - $25.00 per hour

From two business partners with a vision to franchise locations across the United States, Sir Grout is a distinctive hard surface care brand that leads the industry, one grout coloring appointment at a time. Our tight-knit community of founders, franchise owners, and technicians has spread across the east coast and into several midwestern states to continue connecting with customers everywhere. We've even expanded our franchise to include other hard surface services that keep our franchise owners' days rewardingly full and our customers impressed with the results.

Innovate With Us and Make a Difference!

If you are into hard surface restoration and care about customer satisfaction, this is the perfect place for you.

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WHY JOIN US AT SIR GROUT?

*perks vary per franchise location

Company Paid Holidays

PTO Program

Daily Fuel Allowance

Base Pay + Commission

Bonuses when your work receives a positive review, e.g., Google, Yelp, etc.

Ownership was “hands on” involved in my initial training which was fantastic. It’s a great way to learn the company culture when you have the opportunity to learn directly from the owners. I really enjoy my day to day here. You are not stuck in an office or cubical all day. I get to meet new people daily and help them find solutions to their challenges.

The call center is set up to take all calls and schedule your sales appointments for you each week so you can be focused on your technicians and making sure that our clients are happy. The folks at the call center are great at what they do and are easy to get along with. Ownership / Management have been great to work with as well. They are willing to invest in their employees and their safety is always a top priority. Home Office staff that I have met or have spoken with have always been very pleasant and professional. Everyone seems to truly care about each other and our team’s success.

The services that we provide for our community are truly needed by many and when we are finished with someone’s home it makes a drastic difference that they can see right away. This makes the day to day great if you value what you do and take pride in your work as a technician or a manager. Overall it’s a great place to be & I’m looking forward to the many successful years ahead.