Technical Writer

Bombardier; Dorval; On-site; CAD 65,000 - 85,000; Full time

Job summary

A leading aerospace company in Dorval is seeking a Technical Writer to produce and manage documentation related to aircraft maintenance manuals. Candidates should have a diploma in aerospace or equivalent and five years of relevant experience in technical publications. Proficiency with Microsoft Office and knowledge of technical writing processes are essential. This role offers comprehensive benefits, including a flexible work environment.

Benefits

Comprehensive insurance plans

Competitive base salary

Retirement savings plan

Employee Assistance Program

Tele Health Program

Qualifications

• Minimum of five (5) years relevant experience in Technical Publications.
• Experience in product development (an asset).
• Pilot experience (an asset).

Responsibilities

• Research, plan, write, and QC technical data focused on Aircraft Maintenance Manual.
• Identify and implement process and product improvements.
• Ensure customer requests are analyzed and satisfactorily responded to.

Skills

Strong communication skills

Proficient with Microsoft Office Suite

Knowledge of HTML, SGML, XML

Background in aircraft maintenance

Education

College diploma (DEC) in aerospace or equivalent

Tools

SAP

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

When applicable, Bombardier promotes flexible and hybrid work policies.

Why join us?

At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what’s possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

Bombardier’s Benefits Program

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Competitive base salary
• Retirement savings plan
• Employee Assistance Program
• Tele Health Program

What are your contributions to the team?

• Research, plan, write, and QC technical data focused on Aircraft Maintenance Manual / Publication and/or Aircraft Structural Repair and Non-Destructive Testing Manual/Publications using engineering and approve data from multiple sources, while ensuring adherence to schedule
• Identify and implement process and product improvements in line with the strategic plan
• Plan, perform and document procedural validations per departmental standards/guidelines, recommending and implementing best use of resources
• Ensure customer and operator requests and issues are analyzed and satisfactorily responded to the originator
• Coordinate and define publications book plan
• Define standards and requirements for creation, and for distribution of documentation in an electronic format specification (e.g., ATA, SAP, etc)
• Identify, evaluate, and define action plans and schedules to minimize risks to completion of the publications

How to thrive in this role?

• You hold a college diploma (DEC) in aerospace or equivalent field or a minimum of five (5) years relevant experience in Technical Publications
• You have background in aircraft maintenance, IPC / IPDP or Parts Logistics (asset)
• You have strong communication skills (written and spoken)
• You are proficient with Microsoft office suite (Word, Excel, PowerPoint, and SAP (an asset))
• You have a detailed understanding of Technical Publications processes and technologies (an asset)
• You have basic understanding of S1000D and ATA specifications (an asset)
• You have good knowledge of HTML, SGML and XML authoring languages (an asset)
• You have experience in product development (an asset)
• You have experience in defining a troubleshooting methodology in a high technology environment
• You have knowledge and experience in any Bombardier Customer Services and Support (an asset)
• You have Pilot experience (an asset)
• You have a good understanding of design procedures and Bombardier Aerospace Engineering System (an asset)

Now that you can see yourself in this role, apply and join the Bombardier Team!

Please note: You don’t need all the skills, knowledge, and experience listed to apply for this position. We’re not looking for the perfect candidate, we’re looking for great talent and passionate individuals.

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.

Job Technical Writer

Primary Location Administrative Centre (CA)

Organization Aerospace Canada

Shift

Employee Status Regular

Requisition 8150 Technical Writer