Technical Writer

ATS Automation; Cambridge; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading automation solutions provider located in Cambridge, Canada, is seeking a Technical Writer to develop and maintain clear and concise documentation for custom automation systems. The ideal candidate will have a college diploma in engineering technology and at least two years of experience in technical writing within the engineering or manufacturing space. This role offers a competitive total rewards package, including comprehensive health benefits and opportunities for professional growth.

Benefits

Competitive starting salaries

Comprehensive health and dental benefits

Employee bonus

RSP matching

Employee Share Purchase Program

Subsidized meals in cafeteria

Qualifications

• Two years of experience in technical writing or technical support in engineering or manufacturing.
• Understanding of dynamics of machinery, mechanical systems, electrical, and pneumatic systems.

Responsibilities

• Create, edit, and review documentation for custom automation systems.
• Interview subject matter experts to develop technical manual content.
• Prepare documentation shipments and support training as needed.

Skills

Critical thinking

Analytical skills

Excellent communication skills

Demonstrated writing skill

Ability to read drawings and schematics

Education

Minimum engineering technologist college diploma

Tools

Microsoft Office Suite

SolidWorks

AutoCAD

Vector-based illustration software

Job description

Join our globally growing team at ATS Industrial Automation where we create complex automation solutions at the highest level that sustainably impact lives around the world.

At ATS, a publicly traded global company with a proud 40-year history, we help drive the future with our factory-wide automation solutions. At ATS Industrial Automation, what we do matters - both to our customers and to their customers. With 1000 skilled employees around the world, we design, build and service mission-critical automated assembly and test solutions for mobility, nuclear and specialty automation. Our customers are leaders in their industries and rely on us to deliver what we promise - on time and on budget. Combined with our broad product portfolio, financial strength and global presence, we provide our customers with the best automation solutions wherever and whenever they need them.

MAJOR DUTIES

The Technical Writer will create, edit and review written content and create illustrations for custom automation systems. The Technical Writer will execute all documentation activities with a high degree of attention to detail and precision through demonstrated exposure to cutting-edge technologies in the automation field.

SPECIFIC RESPONSIBILITIES

• Ensure that all business activities are performed with the highest ethical standards and in compliance with the ATS Code of Business Conduct.
• Adhere to all health and safety rules and procedures.
• Adhere to all aspects of the Technical Documentation department procedures and workflows.
• Learn complex concepts and generate content in a clear, concise and organized manner that aligns with the Technical Documentation department writing and content development guidelines.
• Interview subject matter experts and work from drawings, schematics and engineering documentation to develop technical manual content and other technical documentation.
• Create clear illustrations and photographs to support written information that align to Technical Documentation department guidelines.
• Prepare customer documentation shipments, including printed and electronic copies and archive, as required.
• Organize and index third‑party manufacturer documentation.
• Support the training department as required.
• Routinely track and record status for project technical documentation.
• Participate in continuous improvement initiatives and other technical documentation duties, as assigned.
• Occasional overtime and weekend work may be required.
• Strictly follow CSA N299/B51/N285/NQA Quality requirements as defined within the manual and procedures.

QUALIFICATIONS

Required Education and Experience:

• Minimum engineering technologist college diploma, or equivalent technical field related work experience and education (mechanical technician etc.).
• A minimum of two years of experience in technical writing, technical support, or report writing in an engineering or manufacturing environment.

Must Have:

• Critical thinking, analytical skills and ability to read drawings and schematics.
• An aptitude for and understanding of dynamics of machinery, mechanical systems, electrical, pneumatic systems, and PLCs.
• Excellent communication skills (written and oral), and an aptitude for explaining technical information.
• Demonstrated writing skill.
• Ability to maintain clarity, conciseness, consistent style, and consistent terminology in documents.
• High level of proficiency with Microsoft Office Suite, Word, Excel, OneNote, and PowerPoint.
• Basic proficiency with SolidWorks, and AutoCAD to generate illustrations.
• Basic proficiency with vector‑based illustration software.
• Ability to rapidly learn new software applications and hardware concepts.
• Ability to juggle multiple competing priorities in a fast‑paced, constantly changing environment.
• A passion for learning, continuous improvement and a ‘can‑do’ attitude.

Nice to have:

• Experience with CorelDRAW, and Corel PHOTO‑PAINT, Inkscape, Adobe Photoshop.
• Experience with Adobe FrameMaker.
• Nuclear, aerospace, manufacturing or aseptic packaging industry experience.

Why should you join ATS Industrial Automation?

• Be a part of an engaged, empowered and innovative global workforce.
• We offer a robust total rewards package—competitive starting salaries, comprehensive health and dental benefits, overtime pay, employee bonus, RSP matching, Employee Share Purchase Program.
• We provide awesome work perks such as treat days, gourmet coffee and beverages, subsidized breakfast and lunches in our cafeteria, employee referral bonuses and lots more.
• We are intentional about your professional growth and development through internal career opportunities and our educational reimbursement program.

ATS is in compliance with the Accessibility for Ontarians with Disability Act (AODA), 2005 and will, upon request, assist those who may require specific accommodations due to a personal disability. We would ask that those who require assistance to notify our offices as soon as possible if accommodation is necessary.

If you're excited about this role, but do not meet all the qualifications listed above, you are still encouraged to apply.