Technical Specialist 2, Infrastructure

Save-On-Foods; City of Langley; Hybrid; CAD 96,000 - 121,000; Full time

Benefits offered by this job

Benefits package

Pension plan

Free parking

Team member offers

Career progression

Job summary

Pattison Food Group Ltd. in Langley, BC, is seeking a Technical Specialist 2, Infrastructure to join our IT team.

You will diagnose complex infrastructure issues, drive resolutions, and lead modernization initiatives to ensure reliability, performance, and security of critical systems. As a senior technical resource, you will mentor teammates, design upgrades, and collaborate with security to adhere to best practices.

Qualifications

• Bachelor’s degree in Information Technology or equivalent experience.
• 5+ years in enterprise infrastructure roles, with project leadership.
• Advanced proficiency in two+ infrastructure domains (Windows Server, AD, MS 365, Linux, virtualization, storage/backup).
• Strong scripting and automation with PowerShell, Python, and Bash.
• Experience with infrastructure monitoring tools (Nagios, Zabbix, Intermapper).
• Solid networking knowledge (TCP/IP, VLANs, DNS, DHCP, firewall).
• Knowledge of ITIL practices and change management.
• Strong documentation and writing skills.
• Relevant infra certifications (Microsoft, VMware, Hyper-V, Red Hat/Linux) are a plus.

Responsibilities

• Lead complex infrastructure issues and escalations.
• Design and implement system upgrades, migrations, and improvements.
• Improve performance, reliability, and availability of infrastructure systems.
• Lead small to medium infrastructure projects from planning to execution.
• Develop and maintain automation scripts and tools.
• Mentor teammates and promote knowledge sharing.
• Collaborate with architecture and security for compliance.
• Participate in on-call rotations and incident response.

Skills

PowerShell

Python

Bash

Windows Server

Active Directory

Linux

Automation

Microsoft 365

Networking

Education

Bachelor’s degree in IT or related

Tools

Nagios

Zabbix

Intermapper

VMware

Hyper-V

Azure

Job description

Come join Pattison Food Group Ltd., a Jim Pattison business, and Canada’s largest Western-based provider of food and health products. Pattison Food Group Ltd. is a certified Great Place to Work® and consists of Save-On-Foods and other well-known grocery banners. With nearly 300 retail locations, we proudly employ nearly 30,000 team members.

We have an exciting opportunity for a full-time Technical Specialist 2, Infrastructure to join our IT team in Langley, BC. Reporting to the Manager, IT Infrastructure, you will be responsible for providing advanced infrastructure expertise in the delivery, support, and continuous improvement of enterprise technology services. As a senior technical resource, you will diagnose complex problems, drive issues to resolution, contribute to infrastructure modernization initiatives, and help ensure the reliability, performance, and security of critical business systems.

Responsibilities

• Leading the resolution of complex infrastructure issues and escalations while following established escalation procedures.
• Designing and implementing system upgrades, migrations, and infrastructure enhancements.
• Optimizing the performance, reliability, and availability of infrastructure systems and services.
• Leading small to medium-sized infrastructure projects, including planning, coordination, and execution.
• Developing and maintaining automation scripts and tools to improve operational efficiency and service delivery.
• Providing mentorship and technical guidance to team members, supporting their development and promoting continuous learning through knowledge sharing.
• Collaborating with architecture and security teams to ensure compliance, security, and adherence to infrastructure best practices.
• Participating in on-call rotations and leading incident response, troubleshooting, and service restoration efforts.

Qualifications

• A bachelor’s degree in Information Technology (IT) or equivalent related experience.
• 5+ years of experience in enterprise infrastructure roles, including experience leading projects and technical initiatives.
• Advanced proficiency in two or more infrastructure domains, including Windows Server, Active Directory, Microsoft 365, Linux operating systems, virtualization, and enterprise storage and backup solutions.
• Strong scripting and automation skills using PowerShell, Python, and Bash.
• Experience with infrastructure monitoring tools such as Nagios, Zabbix, and Intermapper.
• Solid understanding of networking fundamentals, including TCP/IP, VLANs, DNS, DHCP, and firewall technologies.
• Knowledge of ITIL practices and change management principles.
• Strong documentation and technical writing skills.
• Relevant infrastructure certifications, such as Microsoft, VMware, Hyper-V, or Red Hat/Linux certifications, are considered an asset.

Personal Attributes

• A strong technical leader and collaborative partner.
• An analytical problem solver with advanced troubleshooting skills.
• An effective communicator with strong stakeholder engagement skills.
• Highly organized and effective at managing multiple priorities.

What we offer

In addition to a highly competitive salary, we offer a great range of benefits, a company pension plan, free parking, exclusive team member offers, and opportunities for development and career progression. If you’re looking to join a team that puts people first, you’re in the right place.

Compensation Details

IND6 Compensation Details: $96,443.00 - $120,554.00 The compensation offered for this position will take into consideration location, education, skills, experience and other factors.

Pattison Food Group is a Jim Pattison business and Canada’s largest Western-based provider of food and health products. Headquartered in British Columbia, Canada, we have been in business since 1915. We proudly employ nearly 30,000 team members who are committed to achieving long‑term growth and share a passion for giving back to the communities where we do business. Together, we leverage each other’s collective strengths to enhance efficiencies across our respective organizations. Our largest and signature company is Save-On-Foods. With 11 retail banners operating nearly 300 food and drug retail locations that are uniquely positioned to cater to the needs of their communities across Western Canada and the Yukon Territory, four wholesale businesses catering to the diverse needs of their customer bases across Canada, several food and pharmacy production facilities focused on high-quality distinct offerings, an industry-leading loyalty program, a world‑class set of proprietary consumer brands, and an award‑winning restaurant, Pattison Food Group businesses are proud to be recognized as leaders in customer service and innovation.