Technical Services Representative (Water Treatment)

AWI (Anthratech Western Inc.); Calgary; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading water treatment solutions provider is seeking a Technical Services Representative in Calgary, Alberta. The role involves conducting filtration inspections, data collection, and technical support for clients. Candidates should possess relevant qualifications, ideally with experience in water treatment plants. Strong technical skills, attention to detail, and bilingualism in English and French are preferred. This is an on-premises position with core office hours from Monday to Friday, and travel across Canada may be necessary.

Benefits

Employee health insurance program

Health care spending account

RRSP matching contribution plan after one year

Qualifications

• Minimum 5 years relevant experience in water treatment is preferred.
• Intermediate level proficiency in Microsoft Excel and Word.
• Bilingualism (English/French) is a strong asset.

Responsibilities

• Conduct inspections and pilot filtration studies at sites.
• Write and manage technical reports based on inspections.
• Support various AWI teams ensuring quality control measures.

Skills

Technical skills related to water filtration

Technical writing skills

Interpersonal skills

Analytical skills and attention to detail

Education

Certificate, diploma or degree in relevant field

5 years of relevant experience

Tools

Microsoft Excel

Microsoft Word

Job description

THE COMPANY

At Anthratech Western Inc. (AWI) we provide water treatment solutions for industrial and municipal water and wastewater treatment plants in Canada, the United States and select international markets. AWI is privately owned, with our head office and research and development facility located in Calgary, Alberta.

THE POSITION

The Technical Services Representative is responsible for conducting filter inspections and pilot filtration studies at water treatment facilities in Canada. This role involves data collection, on‑site testing, report writing and providing technical support to clients via phone and email. The representative will work closely with the Technical Services Team to offer support in areas such as filter media quality control, Phoenix filter optimization components, troubleshooting and filter commissioning.

Areas of focus include:

• Attending project sites to conduct inspections and pilot filtration studies and writing accompanying technical reports and papers.
• Supporting other AWI Teams to ensure quality control and assurance plans are maintained.
• Supporting AWI Project Teams in active project workload.
• General maintenance and upkeep of AWI's Research and Development Facility and equipment.

Qualifications

• A relevant certificate, diploma or degree from an accredited institution or minimum of 5 years relevant experience.
• Intermediate experience using Microsoft Excel and Microsoft Word.
• Experienceworking in a water treatment plant is a very strong asset.
• Bilingualism (English/French) is a very strong asset.

Personal and Professional Skills

• Strong technical skills as they relate to water filtration.
• Technical writing skills, with the ability to communicate complex information in a clear and concise manner.
• A high level of accuracy, quality control, analytical skills and attention to detail.
• Strong interpersonal skills, with the ability to work with others on job sites.
• Flexible and open to changing priorities to meet project demands.
• Demonstrated ability to work collaboratively with a variety of stakeholders across departments.

Hours of Work

• Core office hours are Monday to Friday 8:00 a.m. to 4:30 p.m.
• This is an on‑premises role, with frequent travel to various locations across Canada based on project requirements.

Other

Candidates considered for this position must pass AWI’s background check and screening process. Due to AWI’s safety‑sensitive workplace, drug and alcohol screening is required prior to hiring. The position will remain open until a suitable candidate is found. We thank all applicants for their interest, however, only those selected for further consideration will be contacted. No telephone, walk‑in or agency inquiries.

To Apply

We ask that you complete the screening questions to assist us in evaluating your application. No cover letter is required.

Compensation will take into account the background, range of skills, knowledge, education and experience the successful candidate brings to the position. Following a probationary period, this position is eligible for AWI's comprehensive employee health insurance program and health care spending account. After one year of service, AWI employees may be eligible for the AWI RRSP matching contribution plan.