Technical Service Advisor

Dyno Nobel; North Bay; On-site; CAD 115,000 - 120,000; Full time

Job summary

A leader in explosives technology is seeking a Technical Service Advisor in North Bay, Canada. This role focuses on ensuring the safe and reliable operation of fixed production assets. Candidates must have extensive manufacturing experience and strong mechanical knowledge. The position offers a competitive salary range of $115,000 to $120,000 with a performance bonus, alongside benefits including health care and vacation time.

Benefits

Paid vacation time

Health Care and Life insurance

RRSP and RPP after one year

Employee Assistance Program

Supportive coworkers

Qualifications

• Minimum 7 to 10 years of experience in operating manufacturing processes.
• Ability to travel to all provinces in Canada and the USA.
• Physically fit to perform manual labor.

Responsibilities

• Ensure safe, reliable use of fixed assets.
• Diagnose, repair, and maintain plant processes.
• Provide engineering recommendations for manufacturing best practices.

Skills

Proficiency in reading, writing, and speaking English

Mechanical fundamentals

Electrical and fluid handling systems

Team player mentality

Education

High school diploma or equivalent

University engineering degree

Job description

Who We Are

Dyno Nobel is a global leader in commercial explosives, manufacturing and blasting technology, delivering innovative solutions to the mining, quarry, construction, and seismic industries. With a legacy of safety, performance, and technical excellence, Dyno Nobel is known for pushing the boundaries of what's possible in commercial explosives—helping customers optimize operations, improve productivity, and reduce environmental impact. Backed by a team of dedicated professionals and a commitment to continuous improvement, Dyno Nobel sets the standard for reliable and responsible blasting manufacturing and services worldwide.

What You’ll Do

Position Overview :

As a technical service Advisor for manufacturing plants, you’ll be responsible for maintaining and repairing all fixed assets including pumps, valves, other production-related equipment, storage, and utility systems. Your primary goal will be to ensure the safe, reliable, and cost-effective use of these assets. The position also requires engineering level of technical competency for understanding and capabilities calculation and application of fundamentals.

Key Responsibilities :

• Develop a deep understanding of the site’s business cycle and operations dynamics.
• Identify the contributions of your duties and how they impact the company’s ability to deliver on its promises to customers, employees, and investors.
• Diagnose, repair, and maintain the company’s plant process to ensure safe & reliable use.
• Provide engineering recommendations for best practices in plant operations for manufacturing processes.
• Provide technical details of all parts and equipment in the plant process to manufacturing plants, ensuring that necessary parts and supplies are readily available and that costs are controlled.
• Assist the operations teams in purchasing parts and supplies needed for repair and maintenance of equipment, aligning with Dyno Nobel’s standard maintenance practices in a cost-effective manner.
• Maintain active and continuous communication with operations managers to effectively manage the parts and equipment.
• Ensure timely processing of all required reporting and receiving.
• Provide guidance, support & training to local site managers, site mechanics and operators, as needed.
• Adhere to all safety procedures and maintain safe working conditions, actively managing safety issues and practicing the Take 5! process using the HAT tool to promote personal responsibility for safety.
• Prioritize the safety of all crew members and others on the site, ensuring that everyone follows all safety and regulatory procedures and practices to create a safe and successful event.

What We’re Looking For :

• Minimum high school diploma, vocational trade school diploma or certification or equivalent. A university engineering degree will be considered an asset
• Proficiency in reading, writing, and speaking English with excellent written and verbal communication skills. Knowledge of French is a plus, but not a must.
• Extensive experience (7 to 10 years and above) in operating manufacturing processes and a deep understanding of mechanical fundamentals.
• Familiarity with electrical and fluid handling systems.
• Ability to travel to all provinces in Canada and the USA via both air and land routes.
• Positive attitude, friendly demeanor, and a team player mentality.

Additional Requirements :

• Must pass pre-employment drug & alcohol testing and background screening as a prerequisite for handling explosives.
• Valid driver’s license: ability to operate light vehicles and mobile equipment is an asset.
• Physically fit to perform manual labor and able to work at heights or in confined spaces.

What We Offer :

• Paid vacation time + paid holidays
• Health Care + Life insurance + AD&D
• RRSP + RPP (after 1 year of continuous employment)
• Employee Assistance Program
• Friendly and supportive coworkers
• Pay Range : $115,000 to $120,000 with a 10% performance bonus

Zero Harm for Everyone Everywhere

Value People – Respect, Recognize & Reward

Think Customer. Everyone. Every day

Treat the Business as our Own

Care for the Community & our Environment

Challenge & Improve the Status Quo

Deliver on our Promises