Technical Project Manager

Insight Global; Toronto; On-site; CAD 85,000 - 110,000; Full time

Job summary

A leading consulting firm in Ontario is seeking a Project Leader with Scrum Master experience for complex systems integration projects. The ideal candidate has hands-on experience in Salesforce and Microsoft Azure, and demonstrates exceptional communication and problem-solving skills. This role involves leading agile teams and working across cross-functional departments. Competitive salary and a diverse workforce commitment offered.

Qualifications

• Hands-on experience in development, solution design, or business systems analysis.
• Strong understanding of multi-layer solution architectures.
• Proven experience managing complex technology projects.

Responsibilities

• Lead scrum pods ensuring agile delivery methodologies.
• Oversee Salesforce implementations and Microsoft Azure architectures.
• Facilitate communication between technical teams and business stakeholders.

Skills

Scrum Master experience

Systems integration

Communication skills

Problem-solving abilities

JIRA proficiencies

Tools

Salesforce Financial Services Cloud

Microsoft Azure

Databricks

Job description

Job Description

Key Responsibilities

Project Leadership

• Lead and manage scrum pods as Scrum Master, ensuring agile delivery methodologies
• Drive complex systems integration projects involving multiple cross-functional teams
• Manage end-to-end project lifecycle from requirements definition to final delivery
• Coordinate delivery across 25+ enterprise systems integration points
• Has demonstrated unique problem solving skills at a large enterprise

Technical Oversight

• Oversee Salesforce Financial Services Cloud implementations including:
  • Sales Cloud configuration and customization
  • Experience Cloud development
  • Salesforce Marketing Cloud (SFMC) integration
  • Loyalty management capabilities implementation
• Manage Microsoft Azure Data Factory (ADF) and Databricks solution architecture
• Ensure seamless integration across multi-layer solution architectures

Stakeholder Management

• Facilitate clear communication between technical teams, business stakeholders, and leadership
• Manage requirements using JIRA and Confluence platforms - Must be able to write complex JIRA queries and should be able to use EazyBI to generate dashboards
• Present project status, risks, and recommendations to senior management

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Required Qualifications

Technical Background

• Hands-on experience in one or more of the following capacities:
  • Software Developer
  • Solution Designer
  • Business Systems Analyst (BSA)
• Proven experience with complex systems integration involving multiple teams and technologies
• Strong understanding of multi-layer solution architectures in enterprise environments - must be able to draw clear diagrams of the solution and facilitate whiteboarding for problem resolution

Project Management Expertise

• Demonstrated experience running scrum pods as Scrum Master, technical project management experience would be required as well
• Experience managing fast-paced, complex technology projects
• Proficiency with JIRA and Confluence for requirements and project management
• Track record of successfully moving projects from requirements to delivery
• Understands the financial management aspect of the Project work

Communication & Leadership

• Exceptional communication skills - ability to articulate complex technical concepts to diverse audiences
• Experience working with senior stakeholders and cross-functional teams
• Strong problem-solving abilities and conflict resolution skills
• Great at story telling to elaborate on key problems faced by Scrum teams to drive solution forward
• Aware of the latest and greatest in the tech space, specially in the Salesforce and Microsoft Azure areas

Preferred Qualifications

• Previous experience with CIBC or similar financial services organizations
• Familiarity with Salesforce Financial Services Cloud ecosystem
• Experience with Microsoft Azure cloud platforms and Databricks
• Knowledge of financial services regulatory requirements and compliance frameworks

Individual traits

• Self starter
• Adept at building and managing relationships
• Comes with Strong verbal and written recommendations from his previous leaders running a similar portfolio like mine (Big tech platform with multiple apps, central to a large matrix organization)