Technical Product Manager, Core Platform

Medium; Toronto; On-site; CAD 130,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Flexible work options

Generous time off

Job summary

Caseware is seeking a Technical Product Manager (TPM), Core Platform to help design, build, and scale foundational platform services powering the Caseware Cloud portfolio. This hybrid Toronto role collaborates with engineering and product teams to define technical requirements and enable scalable, data-driven capabilities for assurance professionals.

You will work on APIs, data infrastructure, identity, and integration frameworks, translating strategy into measurable requirements and supporting

Qualifications

• 3–5 years of product management or technical product ownership experience in SaaS or platform environments.
• Strong understanding of APIs and data integrations.
• Experience with modern cloud-based architectures.
• Ability to translate technical concepts into actionable product requirements.
• Proven success partnering with engineering teams to deliver high-quality technical features.
• Excellent communication, analytical, and organizational skills.

Responsibilities

• Contribute to the roadmap for core platform services such as APIs, data infrastructure, identity, and integration frameworks.
• Translate platform strategy into clear product requirements and user stories with measurable success criteria.
• Partner with engineering to prioritize backlog items, refine requirements, and support sprint planning and delivery.
• Ensure platform capabilities align with enterprise scalability, security, and reliability standards.
• Collaborate with Caseware product teams to identify shared capability needs and integration opportunities.
• Serve as the connector between engineering and vertical product teams, ensuring smooth delivery and adoption of platform services.
• Participate in technical design discussions, clarifying trade-offs and dependencies to keep execution on track.
• Develop and maintain documentation, standards, and release notes for shared platform capabilities.
• Monitor key platform metrics such as performance, reliability, and adoption, identifying opportunities for improvement.
• Manage risks and dependencies across teams, ensuring deliverables are met with high quality.
• Support backlog prioritization, dependency tracking, and sprint reviews.
• Contribute to internal enablement assets such as templates, integration guides, and platform release documentation.
• Learn from and collaborate with senior and principal PMs to build your platform product management expertise.

Skills

APIs

Data integrations

Cloud architectures

Technical product ownership

SaaS platforms

Education

Bachelor's degree in Computer Science or Engineering

Job description

Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles!

We are seeking a Technical Product Manager (TPM), Core Platform to help design, build, and scale the foundational platform services that powertheCasewareCloudportfolio. This role will work closely with engineering, architecture, and product teams to define technical requirements, streamline integrations, and enable innovation across our ecosystem.

This is an ideal opportunity for a product manager with strong technical aptitude and platform mindset who wants to grow their career building scalable systems, APIs, and data-driven capabilities that transform how assuranceprofessionalswork.

This is a Full-time permanent position

This is a backfill position

Location: This is a hybrid role requiring the successful candidate to work 3 days a week in our Toronto office, located at 351 King St E, Suite 1100, Toronto, ON.

Contact: Taha Usmani (Senior Talent Acquisition Partner)

What you will be doing:

Support and Execute Platform Vision

• Contribute to the roadmap for core platform services such as APIs, data infrastructure, identity, andintegration frameworks.

• Translate platform strategy into clear product requirements and user stories with measurable success criteria.

• Partner with engineering to prioritize backlog items, refine requirements, and support sprint planning and delivery.

• Ensure platform capabilities align with enterprise scalability, security, and reliability standards.

Partner Across Teams

• Collaborate with product teams across Caseware to identify shared capability needs and integration opportunities.

• Serve as the connector between engineering and vertical product teams, ensuring smooth delivery and adoption of platform services.

• Participate in technical design discussions, clarifying trade-offs and dependencies to keep execution on track.

Drive Operational and Delivery Excellence

• Develop and maintain documentation, standards, and release notes for shared platform capabilities.

• Monitor key platform metrics such as performance, reliability, and adoption, identifying opportunities for improvement.

• Manage risks and dependencies across teams, ensuring deliverables are met with high quality.

Champion Technical Product Management Best Practices

• Support backlog prioritization, dependency tracking, and sprint reviews.

• Contribute to internal enablement assets such as templates, integration guides, and platform release documentation.

• Learn from and collaborate with senior and principal PMs to build your platform product management expertise.

What you will bring:

• 3–5 years of product management or technical product ownership experience in SaaS or platform environments.

• Strong understanding of APIs, data integrations,events/notificationsinfrastructureand modern cloud-based architectures.

• Demonstrated ability to translate technical concepts into actionable product requirements and user value.

• Proven success partnering with engineering teams to deliver high-quality technical features.

• Excellent communication, analytical, and organizational skills with attention to detail.

• Collaborative mindset with the ability to manage multiple priorities in a fast-paced environment.

PreferredQualifications

• Experience working with microservices, API management tools, or developer platforms.

• Exposure to data infrastructure, identity management, or observability systems.

• Experience working in AI-native product development environments where engineering, design, and product teams leverage agentic tools as force multipliers— comfortable driving platform product direction in fast, iterative cycles where discovery, shaping, and building happenconcurrently.

• Degree in Computer Science, Engineering, or equivalent technical field.

Salary Range:

The annual base salary for this position is between $130,000 CAD and $140,000 CAD per year.

This role is also eligible for discretionary bonus and/or commission, as well as other benefits. Actual pay within the listed range will be determined based on factors such as transferable skills, relevant experience, market conditions, and primary work location. The posted range is subject to change and may be updated periodically.

What's in it for you:

Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions.

We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team.

Work-life balance is important to us. We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance.

We offer competitive compensation, including a competitive salary and comprehensive benefits such as health insurance and retirement plans.

We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success.

Recognition and rewards matter to us. We celebrate hard work through recognition programs, performance bonuses, and opportunities for career growth.

We embrace global opportunities. Work on international projects and collaborate with a diverse, global team.

About Caseware:

Caseware's cutting-edge software products are meticulously designed for accounting firms, corporations, and governments. Our teams are continually collaborating, innovating, and building upon our existing suite of products. With a customer-focused mindset, we are building technology that is shaping what the future of audits, financial reporting, and financial data analytics will look like.

With a recent strategic investment from Hg Capital in 2020, Caseware is now in its next major growth phase as we double down on the people and products that have made Caseware so successful to date.

One of Caseware's core values is Many Voices, One Team and with that in mind, we're dedicated to building teams as diverse as our customers in an equitable and inclusive way. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process, please e‑mail our People Operations team at [e-mail].

AI Usage:

The recruitment process may use AI assisted tools but not for candidate screening or assessment. All final hiring decisions are made by humans to ensure fairness, transparency, and oversight.

Background Check:

Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through Certn.co which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well. Candidates residingin the Netherlands and Germany are excluded from undergoing background checks via Certn.co