Technical Product Manager, Applied Science – AI Products

CaseWare; Toronto; Hybrid; CAD 120,000 - 180,000; Full time

Job summary

Caseware, a leading Canadian fintech, is seeking a Technical Product Manager to own AI surfaces across the platform. You will shape roadmaps for agents, agent builder, eval builder, and agentic memory, guiding quality and business impact within audit and accounting workflows.

The role requires high autonomy, cross-functional collaboration with scientists, engineers and partners, and the ability to translate complex audit needs into concrete product outcomes.

Qualifications

• Experience owning AI-related products and platforms.
• Ability to shadow workflows and validate outputs against professional standards.
• Strong collaboration with engineers, domain experts and partners.
• High-agency role requiring autonomous decision making.

Responsibilities

• Own agents, the agent builder, the eval builder, and agentic memory as products: their roadmap, sequencing, and the business outcomes

Skills

AI product ownership

Stakeholder management

Roadmap planning

Cross-functional leadership

Technical product ownership

Tools

Agent Builder

Eval Builder

Agentic Memory

Job description

Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles.

We're looking for a Technical Product Manager to own how Caseware builds, evaluates, and raises the quality of AI across the platform. You are the product owner of our core AI surfaces: the agents and agent builder practitioners use to do real work, the eval builder and eval roadmap that let us measure quality, and the agentic memory that lets the platform improve as it is used. You decide what we build, in what order, and whether it clears the bar before it reaches someone's audit file.

You are also the closest thing the product has to a practitioner in the room. Acting as an SME proxy, you carry the voice of the auditor into every decision: shadowing real workflows, validating outputs against what a qualified practitioner would actually sign off on, and turning "this doesn't feel right" into specific, actionable failure modes. You partner closely with applied scientists, engineering, domain experts, and external partner firms. You own the product outcome and the quality bar; the applied science team owns the science underneath it.

This role demands high agency. You'll operate with real autonomy, make decisions without waiting for permission, and own the outcome — success measured by results, not activity. You're intellectually curious, collaborate easily across teams, and take real pride in getting it right.

This work sits in the financial audit and assurance domain. Independent audit is one of the quiet foundations of the global economy — when investors, lenders, and regulators can trust that financial statements are accurate, capital flows and markets function. That trust rests entirely on the quality of the work, which is why the bar for AI here is so high. You don't need an accounting background to start, though one — or any real connection to the profession — adds high value. What you do need is genuine curiosity about the complexity of auditing and a deep appreciation for why quality is non-negotiable. You'll build that fluency on the job alongside experienced domain experts, and it will sharpen your judgment on what "good" really means.

This a full-time, permanent position

This a new vacancy

This role is hybrid. You willbe requiredto work from our Toronto office 3-days a week,locatedat 351 King Street East, Toronto, ON

What you will be doing:

• Own agents, the agent builder, the eval builder, and agentic memory as products: their roadmap, sequencing, and the business outcomes